Appointment Setter - Healthcare (Outbound Calls) 100% Remote Nevada

About the position

Responsibilities
• Handle a high volume of outbound calls autodialed by the telephony system to schedule services
• Receive inbound callbacks to schedule services and/or perform other customer service activities
• Utilize a call script to position the value of the free in-home or virtual health risk evaluations and use scripted verbiage that will help overcome objections and offer rebuttals
• Navigate through multiple computer applications with speed & accuracy
• Adapt to learn new call types when business needs change & flex support in those areas
• Maintain a productive workload making 80+ outbound calls and working towards quotas to schedule appointments

Requirements
• 18+ years old and a high school diploma or its equivalent
• Minimum of 6 months of call center experience (sales & healthcare industry preferred)
• Self-driven and able to focus on the same task/objective for long periods of time
• Exceptional customer service, active listening, and verbal and written communication skills
• High computer proficiency & overall technical knowledge
• Willing to work any shift between 8:00am-8:00pm Monday through Friday, and 9:00am-5:30pm Saturday & Sunday Eastern standard time + holidays & weekends
• Professional positive attitude & courteous telephone etiquette
• Customer-focused personality and the motivation to achieve goals

Benefits
• $14-15 per hour + Monthly Bonuses + Overtime during peak needs
• Access up to 50% of your pay immediately after your shift
• Health Insurance (Medical, Dental, Vision) & Other Benefits
• Pet Insurance
• Paid, Virtual Training
• Remote work environment
• Opportunity for Professional Development

Apply Now

Apply Now