Bilingual Medical Receptionist job at U.S. Physical Therapy in Grand Prairie, TX

Title: Bilingual Medical Receptionist (Part-Time)

Location: Bedford United States

Part-time

Job Description:

Company Description

Green Oaks Physical Therapy (GOPT) has provided exceptional outpatient orthopedic care in the DFW metroplex for twenty-five years! Founded by Physical Therapists in 2000, GOPT now has 17 locations, allowing us to serve the people in our communities with compassionate and competent care.

We currently have an immediate opening for a Part-Time Spanish-Speaking Medical Receptionist.

Job Description

We're looking for a compassionate and organized Medical Receptionist to join our healthcare team in Grand Prairie, United States. As the first point of contact for our patients, you'll play a vital role in creating a welcoming and efficient experience. Your enthusiasm, attention to detail, and commitment to excellent customer service will help ensure smooth operations and positive patient interactions throughout their visit.

Greet patients with a warm, professional demeanor and direct them through the check-in process
Answer and manage incoming phone calls, responding to inquiries and scheduling appointments with accuracy and courtesy
Utilize electronic scheduling systems to book, confirm, and reschedule patient appointments efficiently
Perform accurate data entry and maintain organized patient records in compliance with HIPAA regulations
Validate and update patient personal and financial information with attention to detail
Verify insurance benefits and coverage to ensure accurate billing and patient understanding
Process payments over the counter, handle cash transactions, and maintain financial records
Prepare, file, and fax patient documents while maintaining strict confidentiality
Collaborate with clinical and administrative team members to support seamless patient flow
Multitask effectively during peak hours while maintaining composure and professionalism
Perform additional duties as assigned to support the overall success of the organization

Qualifications

Bilingual (Spanish)
High school diploma or equivalent
1+ years of experience in a medical front office environment
Excellent verbal and written communication skills
Proficient in Microsoft Word and Excel
Strong telephone etiquette and customer service skills
Experience with electronic health records (EHR) and medical software systems (preferred)
Knowledge of HIPAA compliance and patient confidentiality requirements
Ability to multitask and prioritize in a fast-paced environment
Exceptional time management and organizational skills
Meticulous attention to detail with strong accuracy in data entry
Team player attitude with a collaborative and supportive approach
Flexible, reliable, and adaptable to changing priorities
Professional demeanor with empathy and patience when interacting with patients
Problem-solving skills and ability to handle challenging situations with composure
Proficiency in cash handling and basic financial transactions

Additional Information

Green Oaks Physical Therapy values the well-being of our patients and our employees. We are committed to our patients' timely recovery and prevention of future impairments as well as the growth and success of our therapists. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. We are a team of therapist-owned outpatient physical therapy clinics specializing in general orthopedics and sports medicine, with 25 years of well-qualified therapy experience. Step inside any of our locations, and you'll feel a culture of care, professionalism, and human connection. If you are eager to learn and enjoy caring for patients from diagnosis through full recovery, we invite you to apply today!

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