Bilingual Sales Support Coordinator (English/Spanish) – Remote

Job Overview

UPLIMARK LLC is seeking a reliable and detail-oriented Bilingual Sales Support Coordinator to support our growing international business operations.

This role is ideal for candidates with experience in customer communication, outbound follow-up, CRM systems, scheduling, and remote administrative support. The position involves communicating with distributors and business customers, updating CRM systems, following up with leads, coordinating customer information, and supporting sales-related activities.

We are looking for someone who is organized, professional, consistent, and comfortable working independently in a structured remote environment.

Key Responsibilities
• Conduct outbound follow-up calls and customer communication
• Support lead follow-up activities through phone, email, WhatsApp, and CRM systems
• Update and maintain CRM records accurately
• Coordinate customer information, quotations, and follow-up schedules
• Support bilingual communication with English and Spanish-speaking customers
• Track lead status and maintain organized reporting
• Work closely with management to support daily sales operations
• Maintain consistent communication and follow-up activities
• Assist with scheduling meetings and coordinating customer inquiries

Requirements
• Fluent in English and Spanish (spoken and written)
• Previous experience with CRM systems preferred
• Experience in sales support, customer coordination, outbound calling, or administrative support
• Comfortable making outbound follow-up calls
• Strong organizational and communication skills
• Able to work independently in a remote environment
• Detail-oriented and reliable
• Strong follow-up and time management skills
• Professional attitude and willingness to learn

Preferred Qualifications
• Experience with HubSpot, Salesforce, Zoho, or similar CRM systems
• Experience supporting B2B customers or distributors
• Previous remote work experience
• Experience with Excel, Google Sheets, or reporting systems
• Call center or inside sales support experience is a plus

Work Structure

Initial onboarding period:
• Approximately 4 hours per day (20 hours per week)
• Independent Contractor (1099) structure

Long-term opportunity:
• Potential transition to full-time W2 employee status based on performance and business needs

Benefits
• Flexible remote work environment
• Performance-based bonus opportunities
• Long-term growth opportunity
• Structured and professional remote team environment

Additional Information

This role requires strong consistency, professionalism, communication skills, and attention to detail. We are seeking individuals interested in long-term growth opportunities within a structured remote work environment.

UPLIMARK LLC values reliability, accountability, organization, and professional communication.

Pay: $18.00 - $20.00 per hour

Benefits:
• Flexible schedule
• Professional development assistance
• Referral program

Application Question(s):
• Do you have experience using CRM systems?
• Have you worked remotely before?
• Are you comfortable making outbound follow-up calls daily?
• Are you fluent in both English and Spanish?
• Please briefly describe your CRM or lead follow-up experience.
• Are you legally authorized to work in the United States?

Work Location: Remote

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