Business Analyst Claim Center | Manager | Guidewire

Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Guidewire
Management Level
Manager
Job Description & Summary

Our Guidewire team focuses on delivering Guidewire implementation services to Insurance clients. We deliver end to end Guidewire suite implementations, blending technical skills and strategy to advise top ASX organisations, not-for-profit companies and private clients with spectacular results. And we’re looking for a leader to take our team to the next level, as we help to resolve complex business issues from strategy to execution within our vast community of solvers.

Use the know-how you've gained in major Guidewire implementations to grow our Guidewire practice in PwC Australia. With new problems to solve, you’ll have plenty of opportunities to create change. We work from anywhere, so your strong communication skills and team leadership abilities will get a workout. As a part of a team, you’ll make a real impact in a workplace that’s human-led and tech-enabled.

As an expert in Guidewire PolicyCenter, you’ll work with and lead a team that will help clients harness technology systems in Insurance focusing on areas such as Customer Management, product management, policy management and transactions, rating and digital. In our Guidewire team, you will be responsible for, but not limited to:

Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background

Experience on Guidewire Cloud, ClaimCenter preferred. BillingCenter and Claim Center considered

Deep understanding of Claims and the Guidewire Claims lifecycle

Broader experience on Guidewire cloud concepts

Deep business communication skills – both presentation and written communication skills

Leading Guidewire BA teams (on and offshore) in complex Guidewire initiatives and drive through the solution, working closely with senior stakeholders and business SMEs and technical teams

Driving and improving processes and standards for the BA teams to deliver value to clients

Working in complex business and IT environments supporting our customers to modernize their business models and align the IT architecture

Leading estimating of requirements / user stories, allocating work across geographically dispersed team members and managing and reviewing work for completeness and quality

Managing and/or contributing to project planning, engagement administration, budget management, and successful completion of engagement work stream(s).

Performing a hands on Guidewire Business Analyst role that ranges from identifying business needs through, requirements gathering, to articulating the functional requirements required for Guidewire core transformation programs.

Supporting Business Development activities including responding to proposals, identifying and developing propositions and seeking ways to develop and improve our Guidewire tools and accelerators.

It’s time to move forward. And upward.

You want to lead teams with impact and create meaningful change in a place with the flexibility and reward you need to make your life work away from the office.

We’ll give you a career-defining leadership role that:

Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

Deal effectively with ambiguous and unstructured problems and situations.

Initiate open and candid coaching conversations at all levels.

Move easily between big picture thinking and managing relevant detail.

Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

Contribute technical knowledge in area of specialism.

Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

Navigate the complexities of cross-border and/or diverse teams and engagements.

Initiate and lead open conversations with teams, clients, and stakeholders to build trust.

Uphold the firm's code of ethics and business conduct.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Information Technology Applications, Intellectual Curiosity, IT Governance {+ 16 more}
Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
March 14, 2026

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