Case Manager Supervisor

Company Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Job Description

We are seeking a Full-time Case Manager Supervisor to join our National Catastrophic team. This is a fully remote position, with a preference for candidates located in the Eastern or Central time zones to support collaboration with our field teams.

In this role, you’ll lead and support field case managers while overseeing complex catastrophic cases. You’ll play a critical role in ensuring high-quality outcomes, delivering a strong customer and candidate experience, and driving consistency across care management practices.

What you’ll do:
Provide day-to-day support, guidance, and coaching to field case managers
Oversee catastrophic referral intake and case assignment processes
Monitor complex catastrophic cases to ensure quality, progress, and adherence to guidelines
Serve as a clinical and operational resource, helping navigate high-acuity situations
Partner closely with internal teams and stakeholders to ensure coordinated care
Maintain proactive, clear communication with customers and care teams
Support adherence to account-specific requirements and best practices
Coach and mentor field case managers to strengthen performance and development
Facilitate effective transitions of care for complex patients

Qualifications

Education: Associates Degree or Bachelor’s Degree in Nursing or related field.
Experience: 3+ years clinical practice required. Workers’ compensation-related experience preferred. Expertise managing catastrophic claims preferred. Prior leadership and mentoring skills required.
Skills: Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.
Certifications, Licenses, Registrations:
Active RN License Required
URAC-recognized certification in case management (CCM) preferred
Internet: Must have reliable internet.

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $70,000 - $94,000 annually and includes eligibility to participate in a performance based bonus program. Your compensation will be based on a number of additional factors including skills, experience, and education.

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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