Change Management and Adoption Consultant

Job Family:
Operational Effectiveness Consulting
Travel Required:
Up to 75%+
Clearance Required:
Ability to Obtain Public Trust

What You Will Do:

The Change Management and Adoption Consultant will be responsible for supporting our client with their electronic health record (EHR) implementation. This position will help prepare end users for the new EHR through on site support utilizing change management and training tools. You will be the go-to resource for new users of the system, providing them change management tools and resources, analyzing workflows end-to-end, answering questions, solutioning problems, and helping users get set for success when the new system is live. Establishing and maintaining relationships with stakeholders across the landscape will be critical in ensuring alignment with program objectives.

This position will be instrumental in supporting training, change management, go-live, and sustainment activities. The candidate will support the development of work products and deliverables; establish relationships with primary clients and stakeholders; and identify opportunities to improve processes. The candidate will also support business development across the Department of Veterans Affairs account team.
Support change management implementation and execute the overarching change management strategy

Deliver change management communication to inform the organization of the OCM program and upcoming organizational change

Provide insight and manage coordinated change impacts across the impacted organizations /personas

Support pre-go-live activities including training and adoption events

Guide client conversations towards effective outcomes

Educate business partners about the value of change management and engage the community of change practitioners across the organization

Build relationships with your service line staff to ensure you are a key POC for them throughout the weeks leading up to go live

Work with clients and team to identify opportunities for improvement

Develop slide decks / presentations

Collaborate with stakeholders to track progress on initiatives and workstreams

What You Will Need:
Must be U.S. citizen and be able to obtain a Public Trust clearance

Minimum of Bachelor's Degree

Minimum 3-5 (5+ years preferred) of change management or training experience

Ability to work 12-hour shifts on site during pre- and post go-live activities

Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff, or other end user

Knowledge of the use of Microsoft Office Products and related applications

Demonstrates abilities and success with identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of firm services; preparing concise, accurate documents

Must be organized, self-motivated and able to multitask in a fast paced and dynamic work environment

Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment

Excellent written and verbal communication skills, including ability to present to executive leadership

Ability to managing deadlines and recurring deliverables

• ****MUST BE WILLING TO TRAVEL UP TO 100%*****

What Would Be Nice To Have:
Advanced degree in Public Health, Health Administration, Organizational Change Management or Business Administration

Experience in health care information technology (HCIT) consulting with a major healthcare organization or large-scale IT transformation project

Experience as a clinician

PROSCI Change Management Certification

CCMP Certification

The annual salary range for this position is $89,000.00-$148,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend

About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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