Commercial and Industrial Technical Sales Representative

Location:
Smithfield, NC, US

Job Requisition ID: 66173

Department: Sales & Marketing (DEPT_SALMRKT)

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company.

As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies.

Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

General Job Description: The Technical Sales Representative serves as a key liaison between customers, the sales team, engineering, and manufacturing teams to ensure successful delivery of technical solutions and projects involving the Fibrelite product line of composite trench and manhole covers. This role combines technical expertise with project management and customer engagement, supporting both pre-sale and post-sale activities. The ideal candidate with be highly organized, client-driven, and capable of managing multiple projects while delivering exceptional technical support.

Qualifications:
• Bachelor’s degree in Civil, Mechanical, Composite, or related Engineering field preferred.
• Minimum of 2 years job experience.
• Familiarity with composite manufacturing and techniques a plus.
• Involvement of knowledge of Data Center construction a plus.
• Experience with ACAD, Revit, Solidworks or other drafting software.
• Proficiency with MS Outlook, MS Excel, MS Word, and Power BI.
• Valid drivers’ license and maintenance of satisfactory driving record
• Strong oral communications and people skills
• Technical writing skills
• Conflict resolution skills
• Ability to multitask
• Superior organization skills
• Willingness to travel as needed domestically and occasionally to the UK.

Responsibilities:
• Collaborate with clients both remotely and in person to determine their specific technical requirements.
• Interface with OPW Fibrelite’s design engineering team to support technical requirements.
• Support customers by visiting job sites for technical support, photographs, or “as built dimensions” for ongoing or prospective orders.
• Assist in development, planning, and updating of overall project schedules as required.
• Attend/direct regular scheduled meetings
• Collaborate with OPW’s manufacturing team to expedite material deliveries according to project schedule requirements.
• Prepare and provide product demonstrations to display Fibrelite C & I product capabilities at customer locations, on jobsites, or in OPW’s manufacturing facility.
• Provide after sales support, including training customers on product use and troubleshooting technical issues.
• Identify process improvements and contribute ideas that make the team more efficient.
• Attend industry trade shows and events, as necessary.

#SWE
Work Arrangement : Remote

Pay Range: $90,000.00 - $140,000.00

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, he

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