Construction Production / Office Manager — Immediate Start - Contract to Hire

Remote, USA Full-time Posted 2026-05-31
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The Role

This is a hands-on production management position supporting a high-volume residential operation. You will be responsible for keeping jobs moving, subcontractors accountable, clients informed, and billing on track.

Core Responsibilities

  • Manage and maintain a master production schedule across 25–80+ active jobs per month
  • Coordinate subcontractor assignments, sequencing, and capacity planning across 5–7 active sub crews
  • Oversee client communication cadence — proactive status updates, warm-touch calls during queue periods, and pre-start confirmations
  • Support billing and milestone tracking in coordination with the billing team — triggering invoices, monitoring AR, and flagging collection issues
  • Run or support twice-weekly production meetings covering collections, high-risk jobs, and scheduling
  • Follow and refine SOPs and process documentation as the department continues to build operational infrastructure
  • Support field coordination by helping plan daily site visit routes based on job status and milestone progression
  • Work within Builder Prime (CRM), Google Sheets, RingCentral, and Slack daily
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Qualifications

Required:

  • 5+ years in construction operations, production management, or office management — residential experience required, subcontractor model experience strongly preferred
  • Demonstrated experience managing subcontractor relationships including scheduling, milestone accountability, and payment coordination
  • Proficiency with construction CRMs or project management platforms (Builder Prime, Buildertrend, CoConstruct, Procore, or comparable)
  • Advanced spreadsheet skills — ability to build, maintain, and improve operational trackers independently
  • Strong written and verbal communication across homeowner, subcontractor, and internal team interactions
  • Proven ability to work independently at a fast pace while keeping leadership appropriately informed

Preferred:

  • Experience in high-volume residential production environments (50+ jobs/month)
  • Familiarity with milestone-based billing within a subcontractor model
  • Track record of stepping into an operation mid-build and improving it — process development, system implementation, or operational turnaround experience
  • Ability to onboard quickly using experience in best practices and fast guidance in existing in-progress systems.
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To Apply

Please include:

1. Your most relevant experience — company type, production volume, and whether you managed subcontractors, self-performed crews, or both

2. A brief example of an operations environment you stepped into that required immediate impact — and what you did in the first 30 days

3. Your availability — can you start within one week?

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