CRM & Donor Database Coordinator Remote
CRM & Donor Database Coordinator
This is more than a database role - it's a ministry. As our CRM & Donor Data Coordinator, you will steward the data that fuels life-changing impact. Every record represents a child, a family, a donor, or a story of transformation. Your work behind the scenes helps ensure that resources are used effectively, supporters are cared for well, and our mission continues to grow.
What You'll Do:
Maintain and manage our donor database (Virtuous CRM) with excellence and accuracy
Ensure data integrity so that every decision reflects truth and stewardship
Regularly audit and clean data to support strong ministry outcomes
Manage integrations between Virtuous and HubSpot
Equip our team with accurate lists, segmentation, and reporting for outreach and fundraising
Prospect research and reliable prospect briefs
Maintain marketing contact records and ensure compliance with communication preferences
Assist with tracking campaign engagement metrics and reporting
Be the Virtuous subject matter expert and resource for the marketing and partner engagement teams
Generate donor reports and lists for fundraising campaigns and donor stewardship
Assist in maintaining CRM system configuration, fields, and workflows
Troubleshoot basic system issues and serve as point of contact for database-related questions
Document database procedures and best practices
Support ongoing improvements to database processes and integrations
Maintain and manage our donor database (Virtuous CRM) with excellence and accuracy
Qualifications:
Personal commitment to Christian faith and alignments with the mission, vision, and values of 4KIDS
Associate's degree or equivalent experience required. Bachelor's degree preferred
Nonprofit or donor database experience preferred
2+ years of experience working with CRM or donor database systems
Experience with Virtuous, HubSpot, or similar platforms preferred
Strong Excel or spreadsheet skills
Excellent organizational and communication skills
Demonstrated expertise in managing data imports, segmentation, and reporting
Strong attention to detail and commitment to data accuracy
Competency in analytical thinking, systems management, cross-team collaboration, and process improvement
Why Work at 4KIDS:
Excellent benefit package (medical/dental/life/disability insurance and retirement plan with match provided)
Certified Best Christian Workplace for 9 years in a row
Excellent vacation and holiday benefits
Great staff culture
Amazing workplace environment
Fulfilling career providing Hope, Homes and Healing to children in crisis
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