Customer Growth Manager - Midwest Territory at careerzynith

• *Unlock New Opportunities in Healthcare with careerzynith**

Are you a results-driven sales professional with a passion for building strong relationships and driving business growth? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! careerzynith is seeking an experienced Customer Growth Manager to join our team in the Midwest Territory. As a key member of our sales team, you will play a critical role in expanding our client base and driving revenue growth through strategic sales and upselling efforts.

• *About careerzynith**

careerzynith is a leading provider of connected, whole-person virtual care solutions to employers across the United States. Our mission is to deliver affordable, delightful healthcare for all, and we're committed to making a positive impact on the lives of our clients and their employees. With a comprehensive benefits package and a remote-first work environment, we offer a unique and supportive culture that fosters growth and development.

• *Job Summary**

As a Customer Growth Manager at careerzynith, you will be responsible for retaining and growing our existing client base in the Midwest Territory. This will involve developing strong relationships with mid-sized to large clients and broker partners, communicating the value of our virtual care solutions, and identifying opportunities to expand our services and drive revenue growth. If you're a sales professional with a passion for building relationships and driving business growth, we want to hear from you!

• *Responsibilities**

• **Retain Clients**
+ Develop and maintain strong relationships with mid-sized to large clients and broker partners in the Midwest Territory+ Communicate the value of careerzynith's virtual care solutions through regular review calls and open enrollment meetings+ Navigate key stakeholders at the client level to advocate for careerzynith's benefit and provide an exceptional client experience+ Stay organized, prioritize, and manage multiple tasks and proactively plan to meet deadlines+ Plan, analyze, interpret, and evaluate territory to identify opportunities to improve client retention and growth
• **Grow Client Revenue**
+ Meet and exceed large quota and overall client revenue by expanding current service offerings, delivering price increases, and reducing churn+ Work with clients to add additional products and/or grow our footprint by expanding benefits to additional populations+ Travel on-site to conduct performance reviews, product add-on opportunities, product enhancements, and build relationships (approximately 20% travel)+ Achieve metrics set and execute on growth plan set by leadership based on territory, client size, sentiment, renewal, etc.
• **Collaborate**
+ Cultivate strong relationships with team members and collaborate on strategy+ Evaluate and bring key concerns to the attention of the appropriate leadership+ Stay informed on related industry trends, news stories, and competitive landscape+ Maintain and improve processes by following standards, policies, and procedures, as well as use our CRM to record activities

• *Requirements**

• **Education**
+ Bachelor's degree preferred
• **Experience**
+ 5+ years' experience in Account Manager position and/or several years of experience in B2B sales with demonstrated success
• **Skills**
+ Demonstrates effective presentation skills through both verbal and written communications+ Intermediate to advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook, and ability to learn any other tools+ Healthcare industry experience preferred, especially in telemedicine, advocacy, or wellness+ Excellent organizational, interpersonal, quantitative, and analytical skills+ Ability to work independently in a deadline-oriented environment+ Travel is required
• **Certifications**
+ None required

• *What We Offer**

• **Comprehensive Benefits Package**
+ Medical, dental, and vision coverage+ Disability and life coverage+ 401(k) plan with employer match+ Monthly phone stipend
• **Remote-First Work Environment**
+ Flexible paid time off, including Summer Fridays+ Opportunity to work from home or a remote office
• **Professional Development**
+ Opportunities for growth and advancement+ Training and development programs to enhance your skills and knowledge
• **Company Culture**
+ Collaborative and supportive team environment+ Recognition and rewards for outstanding performance+ Access to cutting-edge technology and tools

• *How to Apply**

If you're a motivated and results-driven sales professional looking for a new challenge, we want to hear from you! Please submit your resume and cover letter to [[email protected]](mailto:[email protected]). We can't wait to hear your story and learn more about your qualifications.

• *Equal Employment Opportunity**

careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. If you require any accommodations during the application process, please don't hesitate to contact our talent acquisition team.

• *Learn More**

To learn more about careerzynith and our mission to deliver affordable, delightful healthcare for all, please visit [www.firststophealth.com](http://www.firststophealth.com).

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