Customer Service & Sales Representative

Job title: Customer Service & Sales Representative in Montgomery, AL at Rustman Agency
Company: Rustman Agency
Job description: Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service & Sales Representative, you'll be the heartbeat of our client experience. You’ll guide, support, and inspire customers while offering products and services that truly make a difference. This isn’t your average “sit-and-smile” role—we want someone who’s proactive, personable, and purpose-driven. What You’ll Do: Be the friendly, knowledgeable voice our customers trust—through phone, email, and chat. Provide personalized solutions and support to meet each customer’s unique needs. Educate customers on products and upsell when there’s a clear value fit (no pushy pitches here). Troubleshoot issues with patience, empathy, and creativity. Follow up with leads and nurture relationships for long-term loyalty. Collaborate with team members to share insights and level up service strategies. What Makes You a Great Fit:You genuinely enjoy helping people and know how to make them feel heard.You're an excellent communicator who can explain things clearly and calmly.Sales doesn’t scare you—it excites you (especially when the product helps people).You’re organized, adaptable, and able to juggle multiple conversations with grace.You’re self-motivated and thrive in a supportive but fast-paced environment.✅ Requirements:Prior experience in customer service or sales is a plus—but passion and coachability matter more.Comfortable using CRM systems, email platforms, and chat tools.Strong verbal and written communication skills.Reliable internet connection and a quiet work environment if remote. What You’ll Get:Flexible work scheduleTraining, mentorship, and real growth potentialA positive, energetic team cultureRecognition, incentives, and plenty of room to shineAt Rustman Agency, we are committed to empowering individuals and families with financial security and peace of mind. Whether you're looking for the right insurance plan or seeking a rewarding career in the industry, we are here to guide you every step of the way. Join us in building a future where protection, growth, and success go hand in hand. Let’s create something great together—because at Rustman Agency, your future is our mission.Ready to take the next step? Connect with us today!
Expected salary:
Location: Montgomery, AL
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