Delivery Network Engineer

Job Description:
• Design and provision cloud solutions across the network, including firewalls, disaster recovery, storage, and backup systems, directly contributing to customer success and operational reliability.
• Maintain accurate documentation and system records by updating databases, creating detailed Visio diagrams, and developing MOPs and SOPs.
• Review and approve cloud service orders, coordinate with internal teams to resolve provisioning delays, and participate in customer maintenance activities as needed.
• Partner with Project Management and Engineering teams to deliver an exceptional customer experience throughout implementation engagements.
• Support virtualization technologies including VMware vSphere, vCloud Director, and Nutanix, and contribute to audits, disconnects, and special projects as assigned.

Requirements:
• 2+ Years hands-on experience in cloud computing or a related technology field, including provisioning IP data services in a Cisco environment.
• Put the Customer First : Customer Focus, Service Orientation
• Stay Curious: Learning Agility, Innovation, Open-Mindedness
• Simplify: Problem Solving, Strategic Thinking
• HS Diploma or GED required; associate's degree in computer science or a related discipline, preferred.
• Industry certifications such as CCNA, CCNP, PCNSA, or PCNSE, preferred.
• Must have and maintain a valid driver’s license and insurance.

Benefits:
• Generous paid time off policy, including vacation, and 10 paid holidays
• Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
• 401(k) retirement plan with a generous contribution
• Group Term Life Insurance covered 100% by employer
• Wellness incentive to promote overall employee well-being
• Paid volunteer time
• Business casual dress code

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