Director of Consulting Services Sales | Manufacturing

What You Will be Doing: Lead and grow a high-value portfolio of technology consulting client accounts, serving as the executive sponsor and trusted advisor. Define and execute account growth strategies that expand pipeline, increase revenue, and deepen client relationships across service lines. Drive new business development through proactive client engagement, targeted outreach, and participation in industry events and pursuits. Oversee the development and delivery of complex proposals, RFP responses, and executive-level presentations. Cultivate and maintain senior executive relationships (C-suite, VP-level) across client organizations to identify strategic opportunities. Lead and mentor a team of Senior Managers and Client Services professionals, setting performance expectations and supporting career development. Collaborate with practice leaders, solution architects, and delivery executives to align client needs with the organization's capabilities. Establish and monitor account-level KPIs, pipeline targets, and revenue forecasts; report progress to executive leadership. Serve as an escalation point for client issues, ensuring swift resolution and maintaining high levels of client satisfaction. Contribute to the development of firm-wide go-to-market strategies, service offerings, and client engagement frameworks. Represent the organization externally through thought leadership, speaking engagements, and client events. What You Will Likely Bring: Demonstrated success in building and growing a portfolio of enterprise clients and consistently meeting or exceeding revenue and pipeline growth targets. Deep expertise in technology consulting services such as digital transformation, cloud strategy, cybersecurity, data & analytics, or ERP/enterprise systems. Exceptional executive presence and relationship-building skills; ability to influence and partner at the C-suite level. Experience managing, coaching, and developing high-performing client services or account management teams. Strong command of the full consulting sales lifecycle from opportunity identification through contract execution. Strategic thinker with the ability to synthesize market trends, client needs, and organizational capabilities into actionable growth plans. Data-driven leader with strong command of revenue forecasting, pipeline analytics, and performance management across a portfolio of accounts. Proven ability to lead multi-layered Services Sales organizations in a SaaS or IT consulting environment, driving accountability and consistent execution at scale. What Could Set You Apart: 11+ years of progressive experience and demonstrated success/knowledge 6+ years managing and developing multi-disciplinary teams, preferably with international reach across multiple service types 5+ years of specialized/industry experience Bachelor’s degree (or equivalent experience) Master’s degree preferred About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $163,000 USD Maximum: $277,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Scott Keough At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers' success and our growth as a business. We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners to the world’s most essential businesses – the hardworking companies who make, move, and sell the things the world needs. Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future. Epicor Career Assistant can help you land a job nearly 2.5x faster than the national average. We've brought you the best job searching tools all in one place, at no cost to you. At Epicor, we believe putting people first is the right thing to do. Click here to get started. At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself. How to Identify Phishing Scams: Epicor Will Never Ask for Payment: Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor. Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered. Verify Authenticity: All legitimate Epicor communication will come from the following alias/domains: "[email protected]", "[email protected]", and/or "First name.Last [email protected]". The only valid domain is www.epicor.com. Verify job positions on our careers site at jobs.epicor.com and confirm that the recruiter you speaking to is listed on the requisition. Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e.g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com). If you have any questions or encounter any suspicious emails, job postings, and/or communication from what appears to be Epicor, please report them to [email protected] immediately.

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