eBay Chat Support (German + English) – Auto Parts eShop - Contract to Hire
eBay Chat Support (German + English) – Auto Parts
Job Description
We are launching a large eBay auto parts business (100,000+ listings) starting September 1st. We need a reliable support person who will handle all eBay chat messages from customers.
Your main job:
- Answer customer questions on eBay chat (in German with German speaking buyers, in english with all other and in English with me).
- Look up auto parts based on customer requests.
- Use ChatGPT to explain client messages and extract part info, code.
- Search for the part in TecDoc catalog.
- Take the correct code and find the part in our eCommerce system.
- Send the offer and sell the part directly to the customer in eBay chat.
That’s it – you are not responsible for shipping, returns, or anything outside chat, just source parts, sell on chat and answer clients questions.
Work Hours
- You must be available during German working hours (08:00–17:00 CET).
- If you want to be available 24/7, you can earn more – every sale counts.
Payment Structure
This is performance-based pay.
Im open four your suggestions, i can pay per Sale, per hour, monthly, we can talk this out.
Requirements
- Fluent German (to chat with customers).
- Good English (to chat with customers and me).
- (Bonus) Experience in auto parts or eBay customer support.
- Willing to learn: I will train you to use chatgpt, TecDoc, and our eCommerce system, to source parts for customers
Why Join?
- Potential to earn very good money if you are active and proactive.
- Long-term opportunity – if you do well, you stay with us as we grow.
How to Apply
When you apply, please tell me:
1. Do you speak German and English fluently?
2. Do you have experience with auto parts or eBay support?
3. How many hours per day are you available?
Apply Now
Apply Now