Education Certification Evaluator

Education Certification Evaluator

Are you an analytically minded professional eager to start a new chapter in your career? If so, consider joining the Pennsylvania Department of Education (PDE) as an Education Certification Evaluator. This position gives you the opportunity to support the Division of Teacher Certification by reviewing applications, issuing certifications, responding to educator inquiries, and staffing the call center. Apply now to play a critical role in ensuring certification standards are met while providing knowledgeable, customer-focused guidance to applicants and stakeholders!

As an Education Certification Evaluator, you will be reviewing educator certification applications and providing assistance to applicants and education partners to ensure compliance with laws, regulations, and required procedures. You will perform the following duties:
• Application Review: Evaluate certification applications, test scores, coursework, and experience for compliance with rules
• Certification Approval: Approve applications, issue certifications, and request missing information when needed
• System Tracking: Monitor pending applications in the Teacher Information Management System and communicate with schools
• Inquiry Support: Respond to daily questions from educators and guide them through the certification process
• Call Center Duties: Staff the Certification Call Center to provide information and assistance to callers
• Website Assistance: Help users navigate PDE systems, report issues, and support problem resolution efforts

Apply today to begin a rewarding, yet challenging career as you facilitate the certification process for future educators who will take on roles in schools across the Commonwealth of Pennsylvania!

Work Schedule and Additional Information:
• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 4 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $45,907.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:
• One year of clerical experience with three months experience in direct data entry/retrieval on a computer terminal and six months experience with educational credential certification laws, rules, and regulations; or
• Any equivalent combination of experience and training.

Other Requirements:
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:
• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:
• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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