ENERGY SERVICES DATA ENTRY CLERK (Typist) - Remote | WFH - Making Opportunity Count (MOC) - Full-Time Position

Join the Team at Making Opportunity Count: Where Passion Meets Purpose

Welcome to Making Opportunity Count (MOC), a non-profit human services agency dedicated to creating positive change in the lives of individuals and families in Fitchburg, MA. Our organization is built on a foundation of compassion, empathy, and a shared passion for making a lasting impact. We're on a mission to foster community growth, provide essential services, and promote holistic well-being. As a valued member of our team, you'll have the opportunity to contribute to our dynamic and growth-oriented environment, where your skills and dedication will help us achieve our goals.

Position Overview: ENERGY SERVICES DATA ENTRY CLERK (Typist) - Remote | WFH

We're seeking a highly organized and detail-oriented Data Entry Clerk to join our Energy Services Programs team. As a remote worker, you'll play a crucial role in maintaining accurate and up-to-date digital files, ensuring seamless day-to-day operations. If you're a motivated and tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Data Entry and Record-Keeping: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.


• Email and Document Management: Monitor emails, log documents, and communications in the Monday.com platform upon receipt.


• Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.


• File Organization and Maintenance: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.


• Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.


• Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc.


• Remote Work and Availability: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.


• Training and Development: Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities.


• Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role.

Requirements and Qualifications:

To be successful in this role, you'll need:

• Education: Associate degree or equivalent professional experience.


• Experience: Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.


• Additional Requirements: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.


• Language Skills: Bilingual in Spanish preferred.

Skills and Competencies:

To excel in this role, you'll need:

• Technical Skills: Proficiency in database management systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.


• Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.


• Communication Skills: Strong written and verbal communication skills, with the ability to effectively interact with program staff, clients, and stakeholders.


• Attention to Detail: High level of accuracy and attention to detail, with the ability to maintain confidentiality and handle sensitive information.

Career Growth Opportunities and Learning Benefits:

At Making Opportunity Count, we're committed to supporting the growth and development of our team members. As a Data Entry Clerk, you'll have access to:

• Professional Development: Mandatory agency training and other relevant professional development activities.


• Mentorship: Opportunities for mentorship and guidance from experienced professionals.


• Career Advancement: Opportunities for career advancement and growth within the organization.

Work Environment and Company Culture:

At MOC, we pride ourselves on a dynamic and supportive work environment that values:

• Flexibility: Remote work opportunities and flexible scheduling.


• Collaboration: A collaborative and team-oriented approach to work.


• Inclusivity: A commitment to diversity, equity, and inclusion.


• Wellness: A focus on employee well-being and self-care.

Compensation and Benefits:

We offer a comprehensive benefits package, including:

• Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.


• Paid Time Off (PTO): Generous time off to relax and recharge.


• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.


• Student Loan Forgiveness: We're here to help ease your student loan burden.


• Tuition Remission: Invest in your education with our tuition remission program.


• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.


• Pet Insurance: Ensure your furry friends receive the best care.


• Employee Discounts: Access exclusive discounts and perks.

Conclusion:

If you're a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for the ENERGY SERVICES DATA ENTRY CLERK (Typist) - Remote | WFH position at Making Opportunity Count. Join our team and contribute to our mission of fostering community growth, providing essential services, and promoting holistic well-being. Apply now to be part of a team that makes a meaningful difference in the community!

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