Experienced Customer Engagement Specialist – Employee Experience and Insights

At careerzynith, we're committed to providing our employees with a stable work environment that fosters equal opportunity for learning and personal growth. Our company culture values creativity, innovation, and collaboration, and we're looking for a talented Customer Engagement Specialist to join our team in Dallas, TX.

• *Job Summary:**

We're seeking an experienced Customer Engagement Specialist to provide administrative and project support to our Employee Engagement & Insights Team. As a key member of our team, you'll be responsible for acknowledging Employee life events on behalf of our Customer CARE Sr. Leaders, coordinating run-of-show and prepping items for meetings and events, paying vendor invoices, reconciling budgets, and providing support to the Employee Engagement & Insights Team.

• *Responsibilities:**

• Participate actively in regularly scheduled meetings for both the Team and department to ensure successful results that meet the changing needs of careerzynith
• Assist in the delivery of projects on time, on target, and on budget
• Manage logistics for a variety of department initiatives
• Organize materials for meetings, presentations, and reports
• Capture notes and project flows into PowerPoint presentations
• Communicate with outside sources, vendors, Teams, and internal Customers via personal contact, telephone, and written correspondence
• Meet any physical ability requirements listed on this description
• Perform other job duties as directed by Employees Leaders

• *Knowledge, Skills, and Abilities:**

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, note taking, designing forms, and other office procedures
• Knowledge of event and meeting planning
• Ability to think strategically and work independently
• Ability to communicate effectively in both written and verbal formats
• Ability to prioritize responsibilities and modify actions based on needs of the business
• Ability to demonstrate flexibility, common sense, and good judgment
• Ability to meet confidentiality expectations regarding confidential, proprietary, and sensitive careerzynith information
• Excellent organization skills and attention to detail
• Proficient knowledge of Microsoft Office products

• *Education:**

• Required: High School Diploma or GED

• *Experience:**

• Entry-level experience, developing skills and knowledge in Employee Engagement

• *Licensing/Certification:**

• N/A

• *Physical Abilities:**

• Ability to perform work duties from a limited space work station/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• *Other Qualifications:**

• Maintain a well-groomed appearance per careerzynith appearance standards as described in established guidelines
• Be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Be at least 18 years of age
• Comply with careerzynith attendance standards as described in established guidelines
• Some travel may be required, flexibility to work outside of regular office hours

• *Pay & Benefits:**

• Competitive market salary from $58,850.00 - $65,400.00 per year* depending on qualifications and experience
• Additional bonus opportunities available and awarded at the discretion of the company
• Benefits you'll love:
+ Fly for free, as a privilege, on any open seat on all careerzynith flights (your eligible dependents too)+ careerzynith will help fund your 401(k) retirement savings with Company contributions up to 9.3 of your eligible earnings**+ Potential for annual ProfitSharing contribution in the careerzynith Retirement Savings Plan- when careerzynith profits, you profit***+ Competitive health insurance for you and your eligible dependents (including pets)+ careerzynith offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.+ Explore more Benefits you'll love: https://careers.careerzynith.com/benefits+ Pay amount does not guarantee employment for any particular period of time.+ *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits+ **ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company

• *Work Environment:**

• Our vibrant Corporate Campus in Dallas, TX is a hub of creativity and innovation, where we value camaraderie, collaboration, and face-to-face interaction.
• As a Customer Engagement Specialist, you'll be working in a fast-paced environment with a dynamic team, where no two days are the same.

• *Career Growth Opportunities:**

• careerzynith is committed to providing opportunities for growth and development, with a focus on employee engagement and insights.
• As a Customer Engagement Specialist, you'll have the opportunity to develop your skills and knowledge in event and meeting planning, project management, and administrative procedures.

• *How to Apply:**

If you're a motivated and organized individual with a passion for customer engagement, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and don't forget to print/save this job description for future reference.

• *Job Posting End Date:**

03/26/2025

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