**Experienced Customer Experience Banker (Part-Time 30-35/hrs) – Washington TWP**

Are you a customer-centric professional with a passion for delivering exceptional banking experiences? Do you thrive in a fast-paced, dynamic environment where you can make a real impact on people's lives? Look no further! arenaflex is seeking an experienced Customer Experience Banker to join our team in Washington TWP. As a key member of our branch banking team, you will be empowered to help our customers achieve their financial goals, grow their relationships, and build a strong partnership with our bank.

• *About arenaflex**

At arenaflex, we're not just a bank – we're a community of people who care deeply about making a difference in the lives of our customers and colleagues. We believe that everyone deserves to be treated with respect, kindness, and compassion, and we strive to create a workplace culture that reflects these values. Our team is passionate about innovation, collaboration, and customer satisfaction, and we're committed to providing our customers with the best possible experience.

• *Job Summary**

As a Customer Experience Banker, you will be responsible for providing exceptional customer service, growing customer relationships, and promoting arenaflex's products and services. You will work closely with our customers to understand their financial goals and needs, and provide personalized solutions to help them achieve their objectives. You will also be responsible for processing customer transactions accurately and efficiently, balancing daily, and adhering to all operational, security, risk, and regulatory policies and procedures.

• *Key Responsibilities**

• Provide exceptional customer service and effectively resolve customer issues
• Be proficient in understanding and educating customers on consumer deposit products
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
• Educate and refer customers to other areas of the bank to deepen relationships and build a strong partnership
• Adhere to all operational, security, risk, and regulatory policies and procedures
• Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation
• Perform other duties as assigned

• *Essential Qualifications**

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role
• Bachelor's Degree preferred
• 1 year or more in customer service in banking, financial services, or goal-driven retail sales
• Cash handling skills
• Comfort with technology such as mobile services and online banking services

• *Preferred Qualifications**

• Experience in sales, customer service, relationship management, banking, communication, and presentation
• Strong knowledge of consumer deposit products and services
• Ability to work in a fast-paced, dynamic environment
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills

• *Skills and Competencies**

• Strong customer service skills
• Ability to work in a team environment
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, dynamic environment
• Strong knowledge of consumer deposit products and services
• Ability to adapt to changing situations and priorities

• *Career Growth Opportunities and Learning Benefits**

At arenaflex, we believe in investing in our employees' growth and development. We offer a range of training programs, mentorship opportunities, and career advancement possibilities to help you achieve your career goals. Our team is passionate about learning and development, and we're committed to providing our employees with the tools and resources they need to succeed.

• *Work Environment and Company Culture**

Our branch banking team is a dynamic and supportive environment where you can make a real impact on people's lives. We're committed to creating a workplace culture that reflects our values of respect, kindness, and compassion. Our team is passionate about innovation, collaboration, and customer satisfaction, and we're dedicated to providing our customers with the best possible experience.

• *Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package, including a salary, benefits, and perks. Our benefits package includes:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Flexible work arrangements
• Professional development opportunities
• Recognition and rewards programs

• *How to Apply**

If you're a customer-centric professional with a passion for delivering exceptional banking experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

• *Equal Employment Opportunity**

arenaflex is an equal opportunity employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, and expression, genetic information, or any other basis protected by local, state, or federal law.

• *Tobacco-Free Hiring Practice**

arenaflex is a tobacco-free employer and does not accept solicitation from third-party recruiters for any position.

• *Agency Statement**

arenaflex does not accept solicitation from third-party recruiters for any position.

• *Work Visa Sponsorship**

arenaflex does not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis.

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