Experienced Customer Service Representative - Overnights in Milwaukee, WI at careerzynith

Join careerzynith, a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, as a Customer Service Representative - Overnights in Milwaukee, WI. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the company's continued growth and success.

• *About careerzynith**

careerzynith is a dynamic and innovative company with over 9,000 employees across 13 locations. We are committed to providing our customers with the best possible service and products, and we are looking for talented individuals like you to join our team. Our company culture values teamwork, integrity, and customer satisfaction, and we offer a range of benefits and opportunities for growth and development.

• *Job Summary**

As an Overnight Customer Service Representative, you will be responsible for processing customer orders and inquiries in a collaborative call center using world-class technology. You will communicate with customers over phone, email, and chat, helping them navigate our website and online ordering system. You will also become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.

• *Key Responsibilities**

• Process customer orders and inquiries in a collaborative call center using world-class technology
• Communicate with customers over phone, email, and chat
• Help customers navigate careerzynith's website and online ordering system
• Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
• Collaborate with colleagues to resolve customer issues and provide exceptional service
• Stay up-to-date with careerzynith's products and services to provide accurate and helpful information to customers

• *Minimum Requirements**

• High school diploma or equivalent
• Bachelor's degree preferred
• Prior customer service experience is a plus, but we will train you to provide legendary service for our customers!

• *Benefits**

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs
• Paid holidays and generous paid time off
• Tuition Assistance Program that covers professional continuing education
• Employee Perks:
+ Café featuring affordable daily meal options from local restaurants+ On-site fitness center and beautifully maintained walking paths+ Best-in-class, clean, modern facilities

• *Work Environment and Company Culture**

careerzynith is a drug-free workplace and an EEO/AA Employer/Vet/Disabled. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees. Our company culture is built on teamwork, integrity, and customer satisfaction, and we offer a range of opportunities for growth and development.

• *Career Growth Opportunities and Learning Benefits**

careerzynith is committed to the growth and development of our employees. We offer a range of training and development programs to help you build your skills and advance your career. Our company culture values learning and innovation, and we encourage our employees to take ownership of their professional development.

• *Compensation, Perks, and Benefits**

• Pay from $26 to $33 per hour with significant growth and earning potential!
• Includes $4 Shift Differential
• 4- or 5-day on-site schedules available, includes weekends

• *How to Apply**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the link below.

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• *Contact Us**

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!

• *careerzynith**
12355 Uline Way, Kenosha, WI 53144Phone: [insert phone number]Email: [insert email]

• *Equal Employment Opportunity**

careerzynith is an EEO/AA Employer/Vet/Disabled and is committed to creating a workplace that is welcoming and inclusive for all employees. We value diversity and inclusion and are committed to recruiting and hiring the best talent from a diverse range of backgrounds.

• *Note:** careerzynith is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials.

Apply for this job