Experienced Customer Service & Sales Professional – Driving Sales Growth & Exceptional Customer Experience at careerzynith
- *Job Summary:**
Join the careerzynith team as an Experienced Customer Service & Sales Professional, where you will play a vital role in driving sales growth and delivering exceptional customer experiences across various departments. As a key member of our sales team, you will be responsible for providing fast, friendly service to customers, assessing their needs, and recommending products to meet their requirements. With a focus on sales, customer satisfaction, and teamwork, you will have the opportunity to grow your skills, develop your career, and contribute to the success of careerzynith.
- *About careerzynith:**
careerzynith is a leading retail organization that offers a wide range of products and services to meet the needs of our customers. With a strong commitment to customer satisfaction, we strive to provide an exceptional shopping experience across all our departments, including Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental. Our team of dedicated professionals is passionate about delivering outstanding customer service, and we are seeking an Experienced Customer Service & Sales Professional to join our team.
- *Key Responsibilities:**
- Provide fast, friendly service to customers, assessing their needs and recommending products to meet their requirements
- Learn about products using our tools and provide information to customers to sell an entire project
- Greet, qualify, recommend, and close every customer in your department, and know how to handle basics in adjacent departments
- Maintain the in-stock condition of assigned areas, ensuring they are clean, shop-able, and safe
- Provide a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, or reporting conditions to the Manager on Duty
- Work in cooperation with your Department Supervisor and other associates in your department as well as other departments
- Participate in sales promotions, events, and activities to drive sales growth and customer engagement
- Develop and maintain a thorough knowledge of products, services, and promotions to provide expert advice to customers
- Build strong relationships with customers, vendors, and colleagues to drive sales growth and customer satisfaction
- *Essential Qualifications:**
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
- 1-2 years of experience in customer service, sales, or a related field
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment, meet sales targets, and provide exceptional customer service
- Strong product knowledge and ability to learn about new products and services
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- *Preferred Qualifications:**
- 2+ years of experience in customer service, sales, or a related field
- Experience working in a retail or sales environment
- Knowledge of building materials, hardware, or a related field
- Ability to lift up to 50 pounds and stand for long periods
- Basic computer skills and experience with point-of-sale systems
- Bilingual or multilingual skills
- *Skills and Competencies:**
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong product knowledge and ability to learn about new products and services
- Ability to build strong relationships with customers, vendors, and colleagues
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- *Career Growth Opportunities and Learning Benefits:**
- Opportunities for career growth and advancement within careerzynith
- Comprehensive training programs to develop your skills and knowledge
- Ongoing support and coaching from your Department Supervisor and colleagues
- Access to exclusive discounts and promotions on careerzynith products and services
- Opportunities to participate in sales promotions, events, and activities to drive sales growth and customer engagement
- *Work Environment and Company Culture:**
- careerzynith is committed to providing a safe and inclusive work environment for all employees
- Our team of dedicated professionals is passionate about delivering outstanding customer service and driving sales growth
- We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
- careerzynith is an equal opportunity employer and welcomes applications from diverse candidates
- *Compensation, Perks, and Benefits:**
- Competitive hourly rate or salary, depending on experience
- Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
- Opportunities for career growth and advancement within careerzynith
- Access to exclusive discounts and promotions on careerzynith products and services
- Ongoing support and coaching from your Department Supervisor and colleagues
- *How to Apply:**
If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [careerzynith Careers Page](https://careers.careerzynith.com/job/6956017/customer-service-sales-yonkers-ny?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic). We look forward to hearing from you!
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