Experienced Engineering Manager – Customer Studio at careerzynith

At careerzynith, we're revolutionizing the way businesses interact with their customer data. Our Composable Customer Data Platform (CDP) empowers everyone to take action on their data, streamlining critical processes, improving marketing performance, and scaling operations. We're looking for an exceptional Engineering Manager to lead our Customer Studio team, driving the development of a purpose-built no-code suite of features that enables anyone to activate data directly from their warehouse.

• *About careerzynith**

careerzynith's mission is to empower everyone to take action on their data. We've pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. With careerzynith, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.

Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first-principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

Hundreds of companies trust careerzynith, including PetSmart, Warner Music Group, Spotify, Ramp, Retool, Plaid, and L'Oreal. We're based in San Francisco and are remote-friendly. careerzynith is backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

• *About the Role**

We're seeking an experienced Engineering Manager to lead our Customer Studio team, driving the development of a purpose-built no-code suite of features that enables anyone to activate data directly from their warehouse. The product has grown extremely quickly, now accounting for half of our revenue, and we're continuing to invest aggressively in this area. There are still a ton of exciting projects and challenges ahead, which also gives this role the potential to have significant impact.

• *Key Responsibilities**

As an Engineering Manager at careerzynith, you'll be responsible for:

• **Product Development**: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward. Uphold a high technical bar, while making pragmatic tradeoffs.
• **Pace**: Through a combination of leadership and technical expertise, improve the pace of execution of the team.
• **Recruiting**: Be responsible for growing the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high-impact team members.
• **Reliability**: Against the uphill battle of high growth/scale, up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene.
• **People**: Foster growth of team members and ensure strong engagement and motivation.

• *Some of the Problems We'll Be Working On**

• **Data Warehouse Performance**: We're consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements.
• **Analytics and Experimentation**: How can careerzynith help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences?
• **Real-time Audience Syncing**: Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we're excited to explore real-time audience computation and syncing.
• **Generative AI**: We're continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows.

• *What We Offer**

We're looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $220,000 - $300,000 USD per year, which is location-independent in accordance with our remote-first policy.

• *Why Join careerzynith?**

• **Impact**: As an Engineering Manager at careerzynith, you'll have the opportunity to make a significant impact on our customers and the industry as a whole.
• **Growth**: We're a rapidly growing company, and we're looking for talented individuals who are excited about the prospect of growth and learning.
• **Autonomy**: We believe in giving our team members the autonomy to make decisions and take ownership of their work.
• **Collaboration**: We're a collaborative team that values open communication and feedback.
• **Professional Development**: We're committed to helping our team members grow and develop their skills.

• *How to Apply**

If you're excited about the opportunity to join careerzynith and make a meaningful impact on our customers, please submit your application through our website. We can't wait to hear from you!

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