Experienced Full Stack Customer Service Representative – Work from Home in Tennessee at careerzynith

Remote, USA • Full-time • Posted 2026-05-31

As a global leader in communications and technology, careerzynith is revolutionizing the way people connect and interact with each other. We're seeking an experienced and passionate Customer Service Representative to join our team and become the voice of careerzynith. If you're a customer service enthusiast with a knack for creative problem-solving and a passion for delivering exceptional experiences, we'd love to hear from you!

*About careerzynith**

careerzynith is a global leader in communications and technology, providing innovative solutions to connect people, businesses, and communities. Our mission is to empower people to live, work, and thrive in a connected world. With a rich history of innovation and a commitment to customer satisfaction, careerzynith is the perfect place to launch or grow your career.

*Job Summary**

As a Customer Service Representative at careerzynith, you'll be the face of our company, providing exceptional customer experiences and driving sales growth through consultative selling. You'll work from the comfort of your own home, using our cutting-edge technology to connect with customers and resolve their issues. If you're a people person with a passion for delivering outstanding customer service, we want to hear from you!

*Key Responsibilities**

Handle customer service calls ranging from billing and payments to plan changes and upgrades
Use creative problem-solving skills to address complex customer questions and concerns
Navigate between multiple tools and systems to update customer accounts and maintain records
Provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services
Meet monthly sales goals and deliver an outstanding customer experience
Instill confidence and loyalty in customers through thoughtful listening and expert knowledge of careerzynith's products and services
Resolve complex customer issues virtually using various tools and resources
Simplify the explanation of customer bills, rate plans, and features of careerzynith's products and services
Perform basic troubleshooting on both products and services
Work a set schedule including breaks, lunches, and scheduled open time to ensure availability to answer customer calls and provide exceptional service

*What You Can Look Forward To**

Competitive hourly rate of $15.54 - $17.36, with additional compensation up to $3,000 if all sales goals and performance expectations are met
Opportunities to earn up to $72,114 per year as a top seller
Amazing perks and benefits, including:
Career growth opportunities and training on the latest technology, devices, and products and services
A dynamic and supportive work environment with a team of passionate and dedicated professionals

*Requirements**

Call center or customer service experience
Flexibility to work any schedule during hours of operation is essential
Specific job assignments may require day, evening, weekend, or holiday hours
Occasional overtime may be required
Verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection)
Ability to work independently and as part of a team
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment and meet sales goals and performance expectations

*Work from Home Requirements**

You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection)
Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.)
You will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.)
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

*Career Growth Opportunities**

careerzynith offers a range of career growth opportunities, including training on the latest technology, devices, and products and services
You'll have the chance to round out your experience and develop new skills, preparing you for future leadership roles
careerzynith is committed to helping you achieve your career goals and providing a supportive and dynamic work environment

*Join the careerzynith Team**

If you're a customer service enthusiast with a passion for delivering exceptional experiences, we want to hear from you! Apply now to become a part of the careerzynith team and start your journey to a rewarding and challenging career.

Why careerzynith?

careerzynith is a global leader in communications and technology, providing innovative solutions to connect people, businesses, and communities
Our mission is to empower people to live, work, and thrive in a connected world
We're committed to customer satisfaction and delivering exceptional experiences
careerzynith offers a dynamic and supportive work environment with a team of passionate and dedicated professionals

What We Offer

Competitive hourly rate of $15.54 - $17.36, with additional compensation up to $3,000 if all sales goals and performance expectations are met
Opportunities to earn up to $72,114 per year as a top seller
Amazing perks and benefits, including:
Career growth opportunities and training on the latest technology, devices, and products and services
A dynamic and supportive work environment with a team of passionate and dedicated professionals

Requirements

Call center or customer service experience
Flexibility to work any schedule during hours of operation is essential
Specific job assignments may require day, evening, weekend, or holiday hours
Occasional overtime may be required
Verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection)
Ability to work independently and as part of a team
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment and meet sales goals and performance expectations

Work from Home Requirements

You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection)
Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.)
You will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.)
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.