Experienced Full Stack Senior Product Manager – Customer Profile UI Development at careerzynith

At careerzynith, we're revolutionizing the way businesses interact with their customers through our cutting-edge Customer Relationship Management (CRM) software. Our mission is to empower our customers to build stronger relationships with their customers by providing them with a unified view of their customer data across all systems. As a Senior Product Manager on our Customer Profile UI team, you'll play a critical role in shaping the future of this product area and driving innovation that enhances customer satisfaction and drives business success.

• *About careerzynith**

careerzynith is a leading CRM platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth. Our company culture is built on transparency, inclusivity, and a passion for empowering our employees to do their best work. We're proud to have been named the #2 Best Place to Work on Glassdoor in 2022 and have been recognized for our award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

• *Job Summary**

We're seeking an experienced Senior Product Manager to lead our Customer Profile UI product group, focusing on the Page Editor and Card Library teams. As a Senior Product Manager, you'll be responsible for defining the product vision and strategy, driving alignment across cross-functional teams, and guiding new product ideas from concept to launch. You'll work closely with our UX and Engineering teams to create a high-value product that's both powerful and easy to use.

• *Key Responsibilities**

• Define the product vision and strategy for the Customer Profile UI product group, including the Page Editor and Card Library teams
• Drive alignment across cross-functional teams, including UX, Engineering, and Product Management
• Guide new product ideas from concept to launch, working closely with our UX and Engineering teams
• Collaborate with customers to understand their needs and pain points, using qualitative and quantitative research to inform product decisions
• Use data to identify opportunities to improve our customers' experience, devise strategy to execute ideas, and partner with business stakeholders across careerzynith to make solutions that help our customers grow
• Work with our Product Triad to create a shared vision and cohesive roadmap for the future of this product area
• Drive ruthless prioritization and make hard tradeoff decisions to ensure the product meets customer needs and business goals

• *Essential Qualifications**

• 5+ years of experience in product management, with a focus on platform products that serve both internal and external customers
• Proven track record of launching products successfully from 0 to 1 to customers
• Experience with technical platforms, cross-team collaboration, communication, and ruthless prioritization
• Strong understanding of customer needs and pain points, with the ability to use qualitative and quantitative research to inform product decisions
• Excellent communication, influencing, and interpersonal problem-solving skills
• Passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
• Ability to make decisions, test assumptions, and iterate – often with limited information
• Demonstrated ability to adapt in an innovative and fast-paced environment

• *Preferred Qualifications**

• Experience working on a cross-functional team of UX designers, software engineers, UX research, analytics, and others
• Familiarity with careerzynith's CRM platform and product offerings
• Experience with data-driven decision making and using data to inform product decisions
• Strong understanding of careerzynith's company culture and values
• Experience working in a remote or hybrid work environment

• *What You'll Get**

• Competitive cash compensation range: $158,100 - $253,000 USD Annually
• Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
• Opportunities for professional growth and development, including training and education programs
• Collaborative and inclusive work environment, with a focus on transparency and open communication
• Flexible work arrangements, including remote work options and flexible hours
• Access to careerzynith's cutting-edge technology and tools
• Opportunities to work on high-impact projects and make a meaningful contribution to careerzynith's mission

• *How to Apply**

If you're passionate about product management and customer experience, and you're looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you!

• *Equal Opportunity Employer**

careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide a work environment that is free from harassment and discrimination.

• *Accommodations**

If you require accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

• *Germany Applicants**

(m/f/d) - link to careerzynith's Career Diversity page here.

• *India Applicants**

link to careerzynith India's equal opportunity policy here.

• *About careerzynith**

careerzynith (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth. We're also building a company culture that empowers people to do their best work. If that sounds like something you'd like to be part of, we'd love to hear from you.

• *Company Culture**

You can find out more about our company culture in the careerzynith Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, careerzynith was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

• *Headquarters**

careerzynith is headquartered in Cambridge, Massachusetts, with thousands of employees across the globe working remotely and in careerzynith offices. Visit our careers website to learn more about the culture and opportunities at careerzynith.

• *By Submitting Your Application**

You agree that careerzynith may collect your personal data for recruiting, global organization planning, and related purposes. careerzynith's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over careerzynith's use of your personal information.

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