Experienced Part-Time/Casual Customer Service & Sales Assistant – careerzynith Retail Services

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment and enjoy working as part of a dynamic team? If so, we want to hear from you! careerzynith Retail Services is currently seeking a highly motivated and customer-focused Part-Time/Casual Customer Service & Sales Assistant to join our team.

• *About careerzynith Retail Services**

careerzynith Retail Services is a leading provider of retail solutions, serving students, faculty, staff, alumni, and visitors at Cornell University. Our team is dedicated to delivering legendary customer service, providing a rewarding work experience, and producing excellent financial results. As a Part-Time/Casual Customer Service & Sales Assistant, you will play a vital role in helping us achieve our goals and exceed customer expectations.

• *The Opportunity**

As a Part-Time/Casual Customer Service & Sales Assistant, you will have the opportunity to work in a variety of roles, including sales, visual merchandising, point of sale support, inventory and order fulfillment, and customer care. You will be responsible for providing exceptional customer service, building relationships with customers, and driving sales growth. You will also have the opportunity to work in a dynamic and fast-paced retail environment, with a focus on teamwork, communication, and problem-solving.

• *Key Responsibilities**

• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
• Build relationships with customers, understanding their needs and preferences, and providing personalized recommendations and solutions
• Drive sales growth through active selling, product knowledge, and effective communication
• Maintain a high level of visual merchandising, ensuring that the sales floor is visually appealing and well-organized
• Operate cash registers, process transactions, and maintain accurate cash handling procedures
• Assist with inventory management, receiving and processing incoming merchandise, and fulfilling special orders and store-to-store shipping requests
• Provide support with customer care, responding to customer inquiries and resolving issues in a timely and professional manner

• *Essential Qualifications**

• Pleasant personality, excellent customer service skills, and a passion for working with the public
• Moderate computer/systems competency, with experience using point of sale systems and other retail software
• Excellent oral and written communication skills, with the ability to effectively communicate with customers, colleagues, and management
• Ability to occasionally climb ladders, lift and/or move up to 50 pounds as needed, and stand for long periods of time
• Prior retail sales experience is helpful but not required

• *Preferred Qualifications**

• Experience working in a fast-paced retail environment, with a focus on customer service and sales growth
• Knowledge of retail software, including point of sale systems and inventory management systems
• Experience working with a diverse customer base, with a focus on building relationships and providing personalized recommendations and solutions
• Ability to work in a team environment, with a focus on collaboration, communication, and problem-solving

• *Skills and Competencies**

• Excellent customer service skills, with a focus on building relationships and providing personalized recommendations and solutions
• Strong communication and interpersonal skills, with the ability to effectively communicate with customers, colleagues, and management
• Ability to work in a fast-paced retail environment, with a focus on teamwork, communication, and problem-solving
• Moderate computer/systems competency, with experience using point of sale systems and other retail software
• Ability to occasionally climb ladders, lift and/or move up to 50 pounds as needed, and stand for long periods of time

• *Career Growth Opportunities and Learning Benefits**

As a Part-Time/Casual Customer Service & Sales Assistant at careerzynith Retail Services, you will have the opportunity to grow your career and develop new skills. We offer a range of training and development programs, including:

• On-the-job training and coaching
• Ongoing training and development programs, including customer service and sales training
• Opportunities for advancement, including promotions to full-time positions and leadership roles
• A supportive and inclusive work environment, with a focus on teamwork, communication, and problem-solving

• *Work Environment and Company Culture**

careerzynith Retail Services is a dynamic and fast-paced retail environment, with a focus on teamwork, communication, and problem-solving. We are committed to providing a supportive and inclusive work environment, with a focus on employee well-being and development. Our team is dedicated to delivering exceptional customer service, providing a rewarding work experience, and producing excellent financial results.

• *Compensation, Perks, and Benefits**

As a Part-Time/Casual Customer Service & Sales Assistant at careerzynith Retail Services, you will receive a competitive hourly rate, with opportunities for advancement and career growth. We also offer a range of benefits, including:

• Competitive hourly rate
• Opportunities for advancement and career growth
• Ongoing training and development programs
• A supportive and inclusive work environment
• A range of benefits, including employee wellness programs, workshops, and childcare assistance

• *How to Apply**

If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we want to hear from you! Please submit your application today, including your resume, cover letter, and any relevant certifications or references.

• *Contact Information**

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected]. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected].

• *Notice to Applicants**

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at careerzynith as well as some of your rights and responsibilities as an applicant.

• *EEO Statement**

careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a supportive and inclusive work environment, with a focus on employee well-being and development.

Apply for this job