**Experienced Retail Baker (Customer Service) – Artisanal Sourdough Bakery Team Member**

At arenaflex, we're passionate about crafting the finest handcrafted bread and pastries, and we're seeking a talented Retail Baker to join our team. As a Retail Baker, you'll be the face of our company, providing exceptional customer service and embodying our values of quality, innovation, and excellence. If you're a community-oriented, reliable, and flexible individual with a passion for sourdough, we want to hear from you.

• *About arenaflex**

arenaflex is a renowned artisanal bakery dedicated to delivering exceptional products to our customers while fostering a culture of efficiency, creativity, and excellence. With a commitment to quality and innovation, we strive to be the go-to destination for artisanal bread and pastries in the community. Our team is passionate about what we do, and we're looking for like-minded individuals to join us on this journey.

• *Key Responsibilities**

As a Retail Baker, you'll be responsible for:

• Fostering a positive customer experience by engaging with customers in a meaningful manner, maintaining facility cleanliness and organization, and promoting sales by educating customers on our unique sourdough products.
• Adhering to aesthetically pleasing product display standards to entice customers to make purchases.
• Greeting every customer in an authentically friendly, proactive, and welcoming manner.
• Educating customers on all arenaflex products, our mission, and the benefits of sourdough.
• Actively building relationships with clientele to encourage repeat business and maintain a positive reputation for arenaflex in the community.
• Promoting ways to find, use, and store arenaflex products.
• Packaging orders and handling ready-to-eat product with respect and adherence to food safety standards.
• Crafting quality made-to-order coffee and tea beverages for customers.
• Maintaining cleanliness and order of customer areas, restocking and facing retail fridges, and filling displays.
• Entering daily inventory for online orders by 7am.
• Operating a Point of Sale and handling cash with maximum accuracy.
• Closing cash register and customer service areas according to company standards and performing end-of-day reporting.
• Washing all dishes, sanitizing all customer areas and counters, sweeping and mopping floors.
• Preparing leftovers and managing community donations at end-of-day closing.
• Promptly reporting issues to management or leadership.

• *Light Bakery Production (Baking)**

As a Retail Baker, you'll also be responsible for:

• Operating commercial ovens and baking primarily pizza and cookies according to set timelines and baking parameters.
• Top, decorate, and prepare pastries for customer display.
• Monitoring items for quality control and reporting any issues to management.
• Processing, preparing, and labeling food service products for customer consumption in accordance with food safety standards.
• Working in an organized fashion with an emphasis on time and task management.
• Considering needs of and preparing for next shift success.
• Organizing products for daily transfer and accurately completing transfer logs.
• Washing all dishes, sanitizing all production counters, sweeping and mopping floors.
• Upholding cleanliness of production areas and performing facility and equipment maintenance routines.

• *Qualifications**

To be successful as a Retail Baker, you'll need:

• A comprehensive understanding of and passion for sourdough (a plus).
• A valid ID and food handling certification.
• 2 years of verifiable customer service and cash handling experience.
• The ability to multitask, manage time, and work as a team player.
• The ability to work weekends and stay until all tasks are completed.
• A friendly attitude and the ability to push towards positive conflict resolution even when dealing with disgruntled customers.
• The ability to safely operate lift gates on box trucks (training to be provided as needed).
• The ability to lift 50 lbs without complication.
• The ability to stand for the entirety of a shift, up to 8 hours.

• *Our Ideal Candidate**

We're looking for a versatile team player who is:

• Energetic and friendly.
• Ready for challenges.
• Punctual and reliable.
• Accepting of change and feedback.
• Organized and efficient.

• *Available Shifts and Compensation**

We have available shifts all days of the week, and compensation is $15.00 - $16.00/hour.

• *About arenaflex**

arenaflex is a grassroots sourdough bakery in the heart of downtown Mesa, Arizona. We're passionate about what we do, and we're looking for like-minded individuals to join us on this journey.

• *Career Growth Opportunities and Learning Benefits**

As a Retail Baker at arenaflex, you'll have the opportunity to:

• Develop your skills and knowledge in sourdough baking and customer service.
• Work with a talented team of bakers and customer service representatives.
• Participate in ongoing training and development programs.
• Take on new challenges and responsibilities as you grow with the company.
• Enjoy a dynamic and supportive work environment.

• *Work Environment and Company Culture**

At arenaflex, we're committed to creating a positive and inclusive work environment that values:

• Teamwork and collaboration.
• Continuous learning and development.
• Customer satisfaction and loyalty.
• Quality and innovation.
• Community involvement and engagement.

• *Compensation, Perks, and Benefits**

As a Retail Baker at arenaflex, you'll enjoy:

• Competitive compensation ($15.00 - $16.00/hour).
• Opportunities for career growth and advancement.
• Ongoing training and development programs.
• A dynamic and supportive work environment.
• A comprehensive benefits package, including health, dental, and vision insurance, voluntary life and accident insurance, PTO and sick time, and opportunities for growth.

• *How to Apply**

If you're a motivated and enthusiastic individual with a passion for sourdough and customer service, we want to hear from you. Apply now to join our team as a Retail Baker at arenaflex.

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