Experienced Senior Manager of Corporate Communications and Reputation Insights – Customer Marketplace Insights at careerzynith

Remote, USA Full-time Posted 2026-05-31
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Are you a seasoned professional with a passion for uncovering hidden truths and transforming data into actionable strategies? Do you have a knack for public relations and corporate communications research, and a talent for translating complex concepts into actionable insights for non-technical stakeholders? If so, we invite you to join careerzynith as an Experienced Senior Manager of Corporate Communications and Reputation Insights – Customer Marketplace Insights. In this pivotal role, you will play a key part in shaping and enhancing careerzynith's brand reputation, leveraging your expertise in market research methodologies and data analysis to generate insights that drive our best-in-class Brand Reputation.

  • *About careerzynith**

careerzynith is a dynamic and innovative company that powers and empowers how people live, work, and play by connecting them to what brings them joy. We are a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together – lifting our communities and building trust in how we show up, everywhere & always. Our V Team is a place where the true you can learn, grow, and thrive, and where the work you do makes a real difference in the world.

  • *What You'll Be Doing**

As an Experienced Senior Manager of Corporate Communications and Reputation Insights – Customer Marketplace Insights, you will be responsible for conducting comprehensive research projects that encompass various quantitative and qualitative methodologies to gather data on careerzynith's brand perceptions, reputation, and competitor analysis. You will analyze and interpret data using data visualization techniques to uncover meaningful insights and trends that inform strategic decision-making. Your expertise will be invaluable in developing actionable recommendations for PR campaigns, messaging, brand strategy, and stakeholder engagement initiatives.

  • *Key Responsibilities:**
  • Conduct Comprehensive Research: Design and execute research projects encompassing various quantitative and qualitative methodologies to gather data on careerzynith's brand perceptions, reputation, and competitor analysis.
  • Analyze and Interpret Data: Use data visualization techniques to uncover meaningful insights and trends that inform strategic decision-making.
  • Develop Actionable Recommendations: Translate research findings into strategic recommendations for PR campaigns, messaging, brand strategy, and stakeholder engagement initiatives.
  • Conduct Workshops and Brainstorming: Bring together adjacent teams that analyze media coverage, social media sentiment, and industry trends to ensure research insights are effectively integrated into the overall brand reputation strategy.
  • Present Findings Effectively: Communicate research findings in a compelling and persuasive manner, using data visualization and storytelling techniques.
  • Partner with Stakeholders: Further our reputation with customers, key government opinion leaders, financial analysts, and employees.
  • Monitor Brand Reputation: Responsible for understanding the results of our 3rd party annual Master Brand Reputation Tracker. Present results to senior leaders.
  • Conduct Research for PR: Identify relevant topics and design and execute research projects. Help the Corporate Communications team translate those results into interesting, media-worthy news stories that will keep careerzynith top of mind with our stakeholders.
  • Conduct Research to Inform our Corporate Social Responsibility Strategies: Evaluate program performance and make recommendations to optimize these programs.
  • *What We're Looking For**
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Relevant work experience in Market Research, Communications, Public Relations, or a related field.
  • Proven experience in conducting custom qualitative and quantitative market research purposes.
  • Experience conducting research among hard-to-reach populations such as financial analysts and government officials.
  • Strong communication skills with the ability to translate complex concepts into actionable insights for non-technical stakeholders.
  • Strong analytical and data interpretation skills.
  • *Even Better If You Have:**
  • A degree in Market Research, Communications, Public Relations, or a related field.
  • Ability to work independently and as a part of a team.
  • Experience with social listening tools, platforms, and analytics.
  • Understanding of crisis communication and reputation management.
  • Experience with CSR program development and evaluation.
  • Familiarity with media relations and outreach strategies.
  • *Where You'll Be Working**

In this hybrid role, you will have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

  • *Equal Employment Opportunity**

We are proud to be an equal opportunity employer – and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At careerzynith, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.

  • *Our Benefits**

Our benefits are designed to help you move forward in your career, and in areas of your life outside of careerzynith. From health and wellness benefits, short-term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance, and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package.

  • *Compensation**

If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington, or Washington, D.C. work location, the compensation range for this position is between $115,000.00 and $232,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

  • *Apply Now**

If you are a motivated and experienced professional with a passion for corporate communications and reputation insights, we encourage you to apply for this exciting opportunity to join careerzynith's team. Don't wait – apply now to take the first step towards a rewarding career with a dynamic and innovative company that makes a real difference in the world.

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