Head of Product – Healthcare Conversational Systems
Job Description
Overview
Join our innovative healthcare SaaS platform as we expand our AI-supported engagement workflows across patient communication touchpoints in the senior care industry. We are looking for a senior product leader to enhance and formalize our conversational product infrastructure during our national scaling phase. This role is crucial for evolving our healthcare messaging architecture, ensuring it's scalable, well-documented, and compliant with regulatory considerations.
- Responsibilities
- Lead the architectural development of conversational workflows
- Define the cadence for messaging and build engagement frameworks
- Establish design standards for escalation and alert systems
- Formalize consent and communication logic
- Develop AI usage guardrails and governance practices
- Create and manage documentation and processes for change management
- Collaborate with external compliance and legal partners
- Qualifications
- Over 5 years of experience in product leadership
- Proven experience in building healthcare messaging systems or regulated conversational systems
- Background in HIPAA-regulated SaaS environments
- Knowledge of compliance considerations in automated communication
- Strong analytical thinker with excellent operational discipline
This is an exciting opportunity to play a pivotal role in advancing our healthcare conversational systems, ensuring they meet both our growth ambitions and regulatory standards.
Apply Now
Apply Now