[Hiring] Call Center- Pharmacist Consultant @Elevance Health
Role Description
- The Call Center Pharmacist Consultant is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.
- Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate.
- Assesses member compliance with plan through direct contact with members and their physicians.
- Determines potential barriers to compliance and identifies solutions to overcome barriers.
- Ensures that members understand appropriate use of current prescriptions.
- Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications.
- Serves as a resource to the clinical team in disease management and other clinical areas.
- Qualifications
- Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
- Current valid active and unrestrictive RPh license required.
- Requirements
- May require response during non-standard hours.
- Preferred Skills, Capabilities and Experiences
- PharmD preferred.
- Experience with direct patient counseling or education preferred.
- Call Center Experience is strongly preferred.
- The internet signal needs to reach your home through a cable wire or fiber optic cabling and not a wireless tower signal is strongly preferred.
- Work Hours
- Monday - Friday, 12:00pm - 8:30pm EST.
- Benefits
- Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
- Medical, dental, vision, short and long term disability benefits.
- 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources.
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