[Hiring] Call-in/On-Call Enrollment Specialist III @Kaiser Permanente
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Role Description
- This position is responsible for attending employer, community, and open enrollment events on an on-call basis to educate members and prospects on KP products.
- Deliver formal presentations to employees and prospective members
- Independently monitor and report on enrollment performance data and discrepancies
- Serve as an informational resource for sales and account management teams on KP health plans and benefit offerings
- Utilize comprehensive foundational knowledge of KP health plans and benefit offerings to facilitate formal presentations
- Resolve customers' standard and non-standard questions and concerns about benefits and services
- Qualifications
- Bachelor's degree in Marketing, Finance, Business Administration, or related degree AND two (2) years of experience in marketing, business development, managing business-to-business relationships, or directly related field OR minimum five (5) years of experience in marketing, business development, managing business-to-business relationships, or a directly related field
- Accident and Health or Sickness Insurance License (Hawaii) within 3 months of hire
- Requirements
- Knowledge, Skills, and Abilities (KSAs): Corporate Partnerships
- Storytelling
- Negotiation
- Product Strategy
- Sales Opportunity Orchestration
- Sales Performance Data
- Sales/Partnership Strategy and Techniques
- Business Planning
- Business Process Improvement
- Event Planning
- Compliance Management
- Creativity
- Data Entry
- Benefits/Services
- Benefits/Services Presentations
- Interpersonal Skills
- Brand Strategy
- Commercial Marketing
- Business Development
- Clinical Selling Expertise
- Sales Operations
- Goal Setting
- Member Service
Company Description
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