[Hiring] Central Provider Scheduler @PM Pediatric Care

Role Description

This is a remote role. PM Pediatric Care is launching a centralized scheduling team to streamline provider scheduling across our 90+ urgent care locations in 12 states. This newly created Central Provider Scheduler role will be responsible for building, publishing, and maintaining provider shift schedules using our scheduling platform - QGenda.
• Build and maintain shift schedules for physicians and advanced practice providers (APPs) using QGenda
• Configure and apply scheduling rules, templates, and logic based on clinical requirements
• Manage and track provider availability, time-off requests, and shift changes
• Coordinate draft schedule reviews and incorporate feedback from leadership
• Publish finalized schedules and communicate updates to stakeholders
• Monitor and modify schedules to respond to last-minute changes or coverage needs
• Collaborate with managers to ensure coverage, resolve conflicts, and maintain compliance
• Support schedule-related reporting and analytics, including overtime, open shifts, and staffing gaps
• Help document and refine scheduling processes during pilot phase and beyond
• Serve as a QGenda super user and provide internal support/training to other staff members as needed

Qualifications
• 2+ years of healthcare scheduling experience (provider scheduling strongly preferred)
• Experience with scheduling software — QGenda, Intrigma, Kronos, or similar
• Excellent attention to detail and organizational skills
• Strong communication and collaboration skills across multiple departments
• Comfortable working in a fast-paced, multi-state, enterprise healthcare environment
• Proficient in Excel, Google Sheets, or analytics tools for schedule tracking/reporting
• Ability to learn and optimize new systems and processes quickly

Requirements
• Preferred Qualifications:
• Background in urgent care, pediatrics, or outpatient clinical operations
• Familiarity with scheduling compliance, labor rules, and shift-based staffing models
• Experience supporting a remote or hybrid team

Work Environment & Conditions
• Remote with regular virtual meetings and communication
• Must have reliable internet access and a private workspace if remote

EEO Statement

PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

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