[Hiring] Commercial Growth Representative @Pace® Analytical Services

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Role Description

The Commercial Growth Representative is responsible for handling assigned Pace Analytical Services Accounts, financial targets for those accounts, and in-bound leads.
• Focuses on maintaining revenue from existing assigned accounts to ensure that the clients in the maintenance classification are well cared for and therefore reducing attrition.
• Generates new revenue by soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing Pace's maintenance and strategic accounts.
• Assesses/qualifies inbound leads generated from the website and marketing programs and potentially wins new business for the company.
• Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations.
• Creates new accounts/contacts from inbound programs and outbound research.
• Follows a robust standard operation procedure to log all customer interactions.
• Updates job knowledge by studying new product descriptions and participating in educational opportunities.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests.
• Explores opportunities to add value to job accomplishments.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Qualifications
• Bachelor's degree in chemistry, biology, or a closely related field.
• Two (2) years of professional experience in environmental services/laboratory operations; OR an equivalent combination of education, training, and experience.

Requirements
• Intermediate to complex principles, practices, and techniques of sales effectiveness.
• Various understanding of the administration and oversight of sales programs, policies, and procedures.
• Technical understanding of Pace's products and services.
• Intermediate to complex methods to resolve sales and customer problems, questions, and concerns.
• Various understanding of applicable sales laws, codes, and regulations.
• Understanding of various testing tools, equipment, and processing.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

Benefits
• Comprehensive benefits program including competitive salaries.
• Medical, dental, and vision insurance.
• 401K retirement savings plan (100% vested immediately in the employer match).
• Life, disability, and voluntary benefits.
• Paid time off for holiday, sick, and vacation days.
• Health Savings Account (HSA) and wellness program.
• Flexible spending accounts.
• Tuition reimbursement.
• Employee Assistance program.
• Parental leave.
• Optional legal coverage and ID theft protection.

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