[Hiring] Pharmacy Program Management Sr Analyst @Cigna Healthcare

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Role Description

This position combines communication skills, attention to detail, ability to multitask, and a drive to help others.
• Interact with internal and external partners at all levels the majority of your workday.
• Manage the relationship between aligned pharmaceutical client(s), their HUBs, and their program(s).
• Act as a liaison to answer questions related to Accredo Specialty Pharmacy processes, service issues, and mitigate any escalations.
• Understand how to position Accredo Specialty Pharmacy externally in a professional and discreet manner.
• Develop strong relationships, instill trust with partners, and incorporate a strategic mindset.
• Own responsibility for the overall health and performance of the program, specific products and services, and provide updates to stakeholders.
• Use various data types daily to research, gather, track, analyze, and communicate data efficiently.
• Identify and track trends, perform root-cause analysis, and drive process improvement initiatives.
• Understand and be fluent in key performance metrics for specific specialty drug(s).
• Create presentations and host meetings with operations leaders, account teams, HUBs, and manufacturers.
• Perform work independently, adapt to a dynamic working environment, and be an effective change agent.
• Travel may be required for face-to-face business reviews.

Qualifications
• High School Diploma or GED required
• 3+ years healthcare or pharmacy related experience preferred
• 2+ years client management preferred
• Proven ability to multi-task, prioritize, and support multiple projects while meeting deliverables preferred
• Proficient computer skills including all Microsoft Office applications required
• Ability to create Excel documents, manipulate and analyze data, and present solutions required
• Strong forward planning mentality including awareness and anticipation of needs/issues preferred
• Exceptional communication skills, with both internal and external business partners preferred
• Flexible and agile, ability to pivot based on market demands preferred
• Independent worker with strong problem-solving skills preferred
• Eager to learn and proactive in expanding end-to-end knowledge preferred

Requirements
• If working from home, internet connection must be obtained through a cable broadband or fiber optic service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits
• Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) plan
• Company paid life insurance
• Tuition reimbursement
• A minimum of 18 days of paid time off per year and paid holidays.
• Eligible to participate in an annual bonus plan.

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