[Hiring] Referral Coordinator @Pair Team

Dec 11, 2024 - Pair Team is hiring a remote Referral Coordinator. Salary: $22-23/hour. Location: USA.

Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.

Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination.

Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs.

• Lead with integrity: We keep our commitments and take responsibility for our actions.
• Embrace challenges: We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another.
• Act beyond yourself: We build each other up and respect boundaries.
• Care comes first: We hold ourselves to the highest standards for our patients.

Pair Team is looking for a highly motivated full-time Referral Coordinator who will serve as a crucial liaison between our patients, providers, Plans, and internal team. You will manage and facilitate the referral process, ensuring that our patients receive prompt communication and timely care.

• Process, track, and coordinate patient referrals to ensure timely scheduling of appointments.
• Schedule PCP and/or specialist appointments for our patients.
• Coordinate with pharmacies (meds has been received, meds have been picked up, etc).
• Verify patient PCP and insurance (including prior auth requirements).
• Coordinate Release of Information.
• Assist with non-urgent patient follow up and/or information collection.

• 1+ years of backend healthcare and/or operations experience in a fast-paced healthcare environment.
• Confidence to own your role and propose solutions to be successful.
• A results driven attitude with a proven track record of exceeding performance indicators.
• Strong technical skills and comfort with utilizing multiple technology platforms simultaneously.
• Excellent proficiency with technology, like GoogleSuite applications, Slack, and Looker (or other comparable data tools).
• Requires a quiet, HIPAA compliant and internet connected space.
• Dedicated to supporting and improving the care for many underserved populations.

• Compensation: $22-23/hour (depending on experience).
• Comprehensive health, vision & dental insurance.
• 401k plan.
• Flexible vacation policy.
• We provide the equipment needed for the role.
• Monthly $100 work from home expense stipend.
• Mileage/gas reimbursement for your on-site days, if applicable.
• Opportunity for rapid career progression.

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