[Hiring] Registered Nurse Quality Review Specialist - CIC or CCS @Highmark Health
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Role Description
- This role involves an in-depth review of provider submitted appeals of medical claims, that have been previously subject to a Payment Integrity finding, to ensure the accuracy and compliance of claim findings. The clinician will prepare and review provider appeal requests, validate accuracy of ICD-10-CM/PCS coding, and ensure proper reimbursement. This role requires strong clinical knowledge, medical coding expertise, and excellent analytical and communication skills.
- Review and analyze medical claims for accuracy and compliance with inpatient standards, accuracy of ICD-10-CM/PCS coding, ensuring compliance with current coding guidelines and regulations
- Prepare comprehensive appeals, including detailed narratives and supporting documentation, to address determinations, and submit determinations to providers in a timely manner
- Maintain detailed and organized records of claims, reviews, and appeals
- Stay updated with current healthcare regulations and policies
- Provide expertise and guidance on inpatient claim processes and best practices
- Follow up with providers to ensure timely resolution of appeal requests, including providing feedback to providers and coding staff on coding accuracy and documentation requirements
- Identify trends in denials and coding issues and collaborate with providers to improve documentation and coding practices
- Other duties as assigned or requested
- Qualifications
- 3 years of experience in Clinical setting
- 3 years of experience in Medical claim review
- 3 years of experience with proficiency in medical coding and healthcare software systems
- 3 years of experience in familiarity with payer policies and regulations
- Requirements
- Strong analytical, communication, and problem-solving skills
- Strong understanding of ICD-10-CM/PCS coding guidelines and medical terminology
- Ability to work independently and as part of a team
- Education
- Associate's degree in Science of Nursing or relevant experience and/or education as determined by the company in lieu of bachelor's degree
- Licenses or Certifications
- Current State of PA RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC)
- Certified Inpatient Coder (CIC) or Certified Coding Specialist (CCS)
- Travel Required
- Less than 25%
- Physical, Mental Demands and Working Conditions
- Position Type: Office-Based or Remote Position
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