International Benefits Lead

Overview

Impact the Moment
At McGraw Hill, we empower learners and educators around the world through innovation, collaboration, and meaningful employee experiences. The International Benefits Lead plays a critical role in supporting our global workforce by helping deliver competitive, compliant, and employee-focused benefits programs across multiple countries and regions.
This role helps ensure employees worldwide have access to effective and well-managed benefits programs that support their well-being, financial security, and overall experience at McGraw Hill. By partnering across HR, vendors, payroll, legal, finance, and regional stakeholders, this position contributes to operational excellence and consistency within our global benefits strategy.
How Can You Make an Impact?
As the International Benefits Lead, you will help drive the successful administration and coordination of non-U.S. benefits programs through strong operational execution, vendor collaboration, and employee support. You will serve as a key partner within the Global Benefits & Mobility team, helping ensure benefit programs are delivered effectively, aligned with local market practices, and supported by strong governance and compliance processes.
You will make an impact by improving operational efficiency, enhancing the employee experience, supporting global consistency, and helping regional teams navigate the complexities of international benefits administration.
What You Will Be Doing
Global Benefits Operations
Support the day-to-day administration of non-U.S. benefit programs across multiple countries and vendors
Coordinate operational activities related to medical, life, disability, retirement, wellness, and other employee benefit programs
Manage employee benefit inquiries and escalations in partnership with regional HR and vendors
Support onboarding, enrolment, life events, terminations, and annual renewal processes
Assist with implementation and transition activities for new or updated benefit programs
Vendor & Broker Coordination
Serve as a primary operational contact for international brokers, carriers, TPAs, and external vendors
Coordinate vendor meetings, issue resolution, documentation, and follow-up activities
Track renewals, policy documentation, invoices, and operational deliverables
Support vendor performance monitoring and escalation of service-related issues
Benefits Analysis & Program Support
Support benchmarking and market analysis activities
Assist with evaluation of regional benefits requests and market considerations
Review local market practices and competitiveness across regions
Support development of recommendations for leadership review
Help ensure alignment with McGraw Hill’s centralized global benefits governance model
Compliance & Governance Support
Coordinate collection and maintenance of benefit-related documentation and compliance records
Support local compliance activities in partnership with internal stakeholders and external advisors
Assist with tracking country-specific requirements, renewals, filings, and employee communications
Help maintain operational consistency and documentation standards across countries
Communications & Employee Experience
Draft and coordinate employee benefit communications, guides, and operational announcements
Support regional HR teams with benefit education and employee-facing materials
Assist with development of standardized communication templates and operational processes
Partner with internal stakeholders to ensure clear, accurate, and effective benefit communications globally
Reporting & Operational Analysis
Maintain benefit trackers, operational reports, and vendor data
Support invoice reconciliation, audit requests, and reporting activities
Assist with identifying operational process improvements and efficiencies
Track global operational timelines and deliverables across benefit programs
We’re Looking for Someone With
Bachelor’s degree in human resources, Business Administration, Finance, or a related field, or equivalent combination of education and experience
5+ years of experience in global benefits, international HR operations, or benefits administration
Experience supporting non-U.S. employee benefit programs across multiple countries and regions
Knowledge of international benefits operations, vendor management, and compliance coordination
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
Experience working with global vendors, brokers, carriers, and cross-functional stakeholders
Strong analytical and problem-solving skills with attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft Excel, reporting tools, and HR systems
Ability to work collaboratively across global teams and time zones
Experience supporting employee communications and operational process improvements preferred
Familiarity with global mobility or multinational benefits governance models is a plus
Why Work for Us
At McGraw Hill, you’ll be part of a mission-driven organization that is shaping the future of learning for millions of people around the world. We believe our employees are our greatest strength, and we are committed to creating an environment where collaboration, innovation, inclusion, and growth thrive.
As part of the Global Benefits & Mobility team, you will have the opportunity to work across regions and cultures while helping support meaningful employee experiences on a global scale. You’ll partner with talented colleagues and industry experts to deliver impactful service that support employee well-being and business success worldwide.
McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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