IT Specialist – APAC

IT Specialist – APAC

At Tecspal, we’re redefining how global teams connect through smart hardware and logistics solutions. As we continue to grow, we’re looking for an IT Specialist to support our operations across the APAC region.

In this role, you’ll be responsible for managing technical support processes, coordinating with suppliers, and ensuring smooth communication and visibility across operations.

Responsibilities:

Provide hardware and software technical support

Manage and resolve RMA tickets, including categorization and follow-up

Coordinate with suppliers and external partners

Track and register service movements

Maintain up-to-date information in internal platforms

Support general operational tasks as needed

Requirements:

Experience in hardware and software technical support

Fluency in English

Strong communication and interpersonal skills

High level of organization and task management

Proactive mindset with strong ownership

Ability to work collaboratively across teams

Interest in technology and continuous learning

If you’re looking to grow in a fast-paced, global environment and be part of a collaborative team — we’d love to meet you.

Remote (APAC-based)
⏰ Full-time (8 hours)

Location

Philippines (Remote)

Department

Operations

Employment Type

Contractor

Minimum Experience

Mid-level

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