Job Title: KYC Support Specialist - Hindi & English Speaker (Remote Opportunity in Bangalore)
Join Our Expanding Team! We are seeking a highly skilled and motivated KYC Support Specialist to join our Customer Service team, providing top-notch support to our millions of customers. As a KYC Support Specialist, you will play a vital role in ensuring a seamless onboarding experience for our users, analyzing KYC documents, and collaborating with cross-functional teams to resolve customer issues.
Our Customer Service team is the face of our company, and we're looking for someone who can provide exceptional front-line support, think critically, and drive change. If you're a self-motivated, detail-oriented, and analytical individual with flawless English and Hindi language skills, we want to hear from you!
About the Role
We're looking for a talented individual to join our Support team, working remotely from Bangalore. As a KYC Support Specialist, you will:
- Provide exceptional support to our users via in-app live chat, ensuring a seamless onboarding experience
- Analyze KYC documents and process data to ensure compliance and accuracy
- Represent Revolut online, maintaining a high level of professionalism and integrity
- Collaborate with cross-functional teams across London, Moscow, Porto, and Lithuania to resolve customer issues
Requirements
To be successful in this role, you will need:
- Flawless English and Hindi language skills (C1-C2 level)
- Previous experience in the KYC area (preferred)
- Excellent communication and analytical skills
- Strong attention to detail and ability to work independently
- Bachelor's degree or equivalent (recent university grads welcome)
- Strong writing skills, numeracy, and IT skills
About Us
At Revolut, we're on a mission to build a sustainable, digital alternative to traditional big banks. We're a community of forward-thinking individuals who share a vision of empowering our customers to take control of their financial health. Our five core values - Get it Done, Think Deeper, Dream Team, Never Settle, and Deliver Wow - guide everything we do.
Benefits
As a Revoluter, you can expect:
- Competitive salary
- All the latest tech you need to succeed
- A free Revolut Metal subscription
Are You the One We're Looking For?
If you're a motivated, talented, and customer-focused individual who shares our vision, submit your application today. We can't wait to hear from you!
Apply Now
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