Logistics Branch Manager

Description:
• We are seeking motivated Branch Managers to join our dynamic and expanding team.
• This person will be responsible for lead generation, prospecting for new customers, developing relationships, quoting and winning freight and providing brokerage services to those new customers in a “cradle to grave” brokerage model.
• Your success will rely on being resilient and having the ability to quickly develop strategic relationships with clients to match their goals to the company’s solutions.
• Responsibilities: HUNTER mentality. Have a winning attitude and a positive presence.
• Ability to navigate web-based selling techniques.
• Knowledge of ZOOM and Microsoft Teams. Current book of business preferred.
• Develop and maintain a list of prospective customers to use as sales leads.
• Proactively reach out to potential customers through cold calling, email, and social selling.
• Acquire customers focusing on specific lanes, commodities, new markets, contract opportunities, and specialized equipment.
• Establish integrated solutions to meet customers’ needs, requirements, and satisfaction.
• Identify critical decision-makers and develop strategic relationships to drive revenue.
• Qualify leads based on defined criteria to identify high-potential opportunities.
• Close sales following the UCW sales process and ensure seamless customer onboarding.
• Utilizing Zoom Info and LinkedIn, develop strategic selling strategies.
• Be organized and utilize our CRM to document sales calls and manage your pipeline and daily activities.
• Report on sales performance and customer service KPIs to management on a weekly basis.
• Utilize McLeod and pricing tools to accurately quote shipments for prospects and customers.
• Enter and manage customer orders in McLeod, ensuring all information is correct.
• Maintain ability to be responsive to all customer and carrier needs at all times.
• Book available freight in a cost-effective manner, negotiating winning rates.
• Coordinate pickup and delivery appointments for new orders.
• Track and trace freight to ensure on-time pickup and delivery, resolving any issues that arise.
• Develop and maintain a robust carrier network to support customer supply chains effectively.
• Negotiate with carriers to maximize profitability while meeting customer needs.
• Update shipment statuses in McLeod and request Proof of Delivery (POD) as required.
• Provide customers with necessary documentation and respond to their inquiries promptly.
• Identify opportunities to offer additional support to customers and carriers.
• Collaborate with the accounting team to manage invoicing and ensure timely payment processing.
• Work independently, demonstrating initiative and a commitment to achieving assigned goals.

Requirements:
• Bachelor’s degree preferred, high school diploma or equivalent required.
• 2+ years’ experience in logistics and freight sales, preferably in a “cradle to grave” model.
• Proficient in using CRM software and sales automation tools to manage the sales process.
• McLeod experience preferred.
• Proven history of achieving quarterly sales targets.
• Driven to Service attitude for customer interactions.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong organizational skills with a keen attention to detail.
• Must be a self-starter and highly motivated.

Benefits:

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