Manager - Business Solutions
American Express Global Commercial Services (GCS) is a global leader in commercial payments, providing Corporate Payment Solutions and expense management tools to help businesses manage spending. The Client Onboarding Services (COS) team plays a critical role in delivering revenue-driving services across the customer lifecycle, with the Client Solutioning team focused on early stages of sales and account development through specialized, high-touch support.
The Manager, Business Solutions is part of the Client Solutioning team, providing commercial insight, consultation, and strategic expertise to deliver customer-centric solutions for Corporate SME, Large, and Global clients. This role acts as a trusted consultant aligned with Sales, Account Development, and Product teams, supporting sales pursuits throughout the customer lifecycle.
Responsibilities include developing account strategies, value propositions, business solutions, and commercial proposals that demonstrate how American Express payment solutions can support client objectives. The role is external-facing and critical to driving successful client acquisition, retention, and expansion early in the onboarding process.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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