Medical Quality Assurance Specialist

Remote, USA Full-time Posted 2026-05-31
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Must be a Florida resident to apply

Who Are We?

Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. Quickly growing in our field with specialized and individualized preventative and restorative therapies. We are committed to improving the lives of our patients while maintaining the highest level of care through the process.

What Are We Looking For?

Defy is looking for a Quality Control Specialist to add to our growing team. The Quality Control Specialist plays a pivotal role in the patient care plan. Through patience, integrity, and attention to detail a Quality Control Specialist will ensure every Defy Medical patient receives accurate and high-quality care.

A Quality Control Specialist at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and teamwork are pillars for a Quality Control Specialist. Analytics and attention to detail are the key traits to be successful in this role.

Responsibilities

Reviewing prescriptions to ensure accuracy

Sending prescriptions to the pharmacy to be processed

Reviewing EHR to ensure all necessary information is recorded

Reviewing lab order to ensure all lab orders are completed and recorded

Effective daily communication with contracted pharmacies

Swift and effective communication to correct any mistakes

Schedule Audits

Prescription Audits

Handle medication recalls appropriately

Ensuring payments are handled properly

Handling a high volume of charts

Qualifications

2 + years' experience in healthcare setting preferred

Electronic Health Record experience required

Electronic Medical Record experience required

Computer processing experience required

Effective communication

Effective resolution skills

Experience with Medicine/ Pharmacology

Shift Available

Monday-Friday 12:00pm-9:00pm (with a training period of Monday-Friday 9am-5pm for 3 weeks minimum)

Salary: $18.00 per hour (not negotiable)

Benefits

PTO

Paid Holidays

Medical

Dental

Health insurance

Employee Discount on services

  • Benefits are subject to change at any time

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