MILITARY DATA ENCODER/ CUSTOMER CARE REPRESENTATIVE/ CALL OPERATOR

Position Summary:

We are looking for a detail-oriented Data Entry Clerk/Customer Service Representative to join our team. You will be responsible for accurate data entry, providing excellent customer service, and assisting with administrative tasks.

Key Responsibilities:

• 
  
  
  
  • Enter and update data accurately in company systems.
  
  
  • Verify data for accuracy and completeness.
  
  
  • Respond to customer inquiries via phone, email, and chat.
  
  
  • Resolve customer issues and escalate as needed.
  
  
  • Maintain and update customer records.
  
  
  • Assist in preparing reports and documents.
  
  
  • Perform general office duties like filing and organizing.
  
  
  • Ensure data privacy and security compliance.
  
  
  
  

Qualifications:

• High school diploma or equivalent; higher education preferred.


• Experience in data entry or customer service.


• Excellent typing skills with high accuracy.


• Proficient in Microsoft Office (Word, Excel, Outlook).


• Strong written and verbal communication skills.


• Ability to multitask and meet deadlines.


• Customer-focused with a professional attitude.


• Maintain confidentiality and handle sensitive information.