Operational Marketing Project Manager
Healing through Touch
Are you passionate about healing through touch to assist others in feeling their best? Do you want to make a difference in the lives of everyday people?
JUST click “Apply Now” to join our team at BE RELAX!
BE RELAX is a Global International Spa located within airports around the world. We are a Paris-born company looking to enhance our client’s journey through massage therapy and a wide range of specialized products to use while traveling.
For more information about Be Relax, visit Berelax.com
Operational Marketing Project Manager (North America)Full-Time | Remote (East Coast Preferred)
We are seeking an experienced and driven Operational Marketing Project Manager to join our International Team. In this fully remote role, you will lead the execution of operational marketing strategies across the North American market, playing a key role in driving sales performance and brand consistency across our airport locations.
Your Mission
You will be responsible for developing and executing the operational marketing strategy for North America, aligning with global brand standards and business objectives. This role combines hands-on project management, cross-functional collaboration, and field support to ensure marketing initiatives are effectively implemented and deliver measurable results. Approximately 10% of your time will support communication and digital marketing efforts.
Key Responsibilities
Operational Marketing
Develop and manage marketing plans and calendars across multiple airports and regions
Coordinate and execute commercial campaigns with North America operations teams
Monitor performance and provide monthly reporting and insights
Partner closely with store managers to drive sales and improve in-store execution
Create marketing assets (posters, flyers, videos, etc.) aligned with brand guidelines
Ensure visual merchandising standards are maintained across all locations
Support the rollout of new products and third-party brands in collaboration with internal teams
Contribute to the launch of new services to enhance customer experience and profitability
Assist with in-store events such as grand openings, service launches, and partnerships
Communication & Digital (10%)
Contribute content to the company’s wellness blog
Support the creation of monthly customer newsletters
Assist the digital team with social media content and campaigns
Qualifications
Bachelor’s or Master’s degree in Marketing, Communications, or a related field
3–5 years of experience in operational marketing, project management, or communications
Experience in international retail, travel retail, or airport environments is highly preferred
Digital marketing experience is a strong plus
Fluent in English
What You Bring
Ability to thrive in a fast-paced, international environment
Strong customer-service mindset and attention to detail
Excellent organizational and project management skills with a hands-on approach
Proactive, reliable, and results-oriented
Creative thinker with a passion for innovation
Adaptability and comfort working across time zones and cultures
Strong analytical skills with confidence working with data and reporting
Excellent communication and interpersonal skills
Interest in wellness, retail, and emerging technologies
Comfortable using AI tools for productivity and automation
Technical Skills
Advanced proficiency in Microsoft Office Suite
Experience with design tools such as Photoshop, Illustrator, InDesign, or Canva
Familiarity with reporting and analytics tools
Why Join Us?
Be Relax is a fast-growing global company offering opportunities for professional development and career growth within an innovative and dynamic environment.
Benefits
Paid vacation and sick time
Medical, dental, and vision insurance
401(k) program
Tuition reimbursement
Employee discounts on services and retail products
Additional Information
Full-time, 100% remote position
Candidates must be legally authorized to work in the U.S.
East Coast location preferred
Occasional travel required (1–2 times per year)
Start date: ASAP
Apply To This Job