Part-time Over night Concierge
About the position
The Concierge position at Morada Senior Living involves providing excellent customer service to residents, guests, and employees in a senior living community. The role is essential for managing communications, greeting visitors, and ensuring a welcoming environment while performing various administrative tasks.
Responsibilities
Ā Carries out telephone answering and reception duties as required.
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Ā Takes complete messages with pertinent information and communicates messages to the intended recipient.
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Ā Greets residents and visitors.
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Ā Answers inquiries and gives directions.
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Ā Collates brochures for the marketing department.
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Ā Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
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Ā Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
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Ā Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
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Ā Maintains and keeps desk and entry area neat and organized.
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Ā Organizes, distributes mail to residents, Executive Director and Department Coordinators.
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Ā Maintains resident forms for miscellaneous credits.
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Ā Maintains adherence to all company personnel policies and established operating policies and procedures.
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Ā Other duties as assigned.
Requirements
Ā High school diploma or general education degree (GED) preferred.
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Ā One to three years customer service experience and/or training; or equivalent combination of education and experience.
Nice-to-haves
Benefits
Ā Competitive wages
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Ā Access to wages before payday
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Ā Flexible scheduling options with full-time and part-time hours
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Ā Paid time off and Holidays (full-time)
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Ā Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
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Ā 401(K) with employer matching
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Ā Paid training
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Ā Opportunities for advancement
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Ā Meals and uniforms
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Ā Employee Assistance Program
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