Patient Support Care Manager (Medical Billing & Insurance) - Remote
Position Overview:
- Start Date: Immediate openings available
- Position: Patient Support Care Manager (Medical Billing & Insurance) - Remote
- Location: Remote
- Compensation: Competitive salary ($30,100 - $50,100 per year)
- Company: IQVIA, a leading global provider of advanced analytics, technology solutions, and clinical research services
Job Summary:
As a Patient Support Care Manager, you will play a critical role in supporting patients with pharmacy-related services, working closely with insurance companies, and providing exceptional customer service. This is a contract-to-hire opportunity with the potential to become a full-time IQVIA employee.
Key Responsibilities:
- Respond to inbound calls and assist customers with pharmacy-related services
- Verify client information and conduct benefit investigations with insurance companies
- Complete prior authorizations with attention to detail and accuracy
- Assist patients with copay assistance programs and provide courteous, friendly, and efficient service
- Stay up-to-date with industry knowledge and best practices through ongoing training and education
- Collaborate with cross-functional teams to achieve quality results and improve procedures
Requirements:
- High school diploma required; associate's degree or higher preferred
- 2+ years of experience in medical billing, insurance verification, or similar patient services experience
- Excellent communication, time management, and problem-solving skills
- Proficiency in MS Office (Word, Excel, PowerPoint) and experience with CRM and integrated telephony platforms
- Bilingual (Spanish) highly desirable
- Ability to work independently and as part of a team in a fast-paced, changing environment
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a leading global provider of advanced analytics, technology solutions, and clinical research services
- Collaborative and dynamic work environment
- Professional growth and development opportunities
- Commitment to diversity, equity, and inclusion
How to Apply:
Don't miss this opportunity to make a significant impact in the lives of patients. Apply now and take the first step towards a rewarding new role.
Apply Now
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