POLICY AND RESOURCES ADMINISTRATOR
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
POLICY AND RESOURCES ADMINISTRATOR
Job Location:
Division of Child Support Services (DCSS)
1789 West Jefferson Street, Phoenix, Arizona 85007
Posting Details:
Salary: $97,214.83
Grade: 24
Closing Date: Open Until Fill
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!
The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as the Policy and Resources Administrator with the Policy and Resources Administration (PRA). This position is responsible for providing oversight of the DCSS PRA which includes: Policy and Procedures; Legislative Initiatives; Client Resolution; Ombudsman; Administrative Review; Training, and Federal Grant Projects; serving as a key member of the division’s leadership team, responsible for high level leadership and managerial work of considerable complexity to plan, develop, coordinate, implement and evaluate program goals, objectives, performance standards, initiatives and operations.
- This position travels statewide and may require overnight stays.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
- Senior level decision making related to program compliance and methods of operation.
- Provide policy direction and oversight and ensure compliance with organizational policies.
- Oversee the daily operations of the administration through subordinate supervisors and managers.
- Manage strategic initiatives towards execution through effective planning and delegation.
- Track bills introduced/considered in the U.S. Congress and the Arizona State Legislature; prepare issue briefs regarding legislative changes and make recommendations; develop legislative proposals.
- Assist the Office of Legislative Services in developing and establishing state laws, program rules and policies for the Administrative Code to comply with federal laws.
- Provide oversight for the development, amendment and implementation of the Division's legislation, rules, and guidelines.
- Maintain a working knowledge of significant developments and trends related to the delivery of child support services; actively seek out best practices from other states and entities to better inform and innovate division practices.
Knowledge, Skills & Abilities (KSAs):
- Knowledge in:
- Policy development; state plan and grant research and proposal writing.
- Social work and social service practices as it relates to the Title IV-D child support program.
- Research, methodology, project planning, development, organization and workflow techniques.
- Leadership and team building methodologies, supervisory and evaluation practices relevant to professional and administrative staff.
- Skills in:
- Reading, understanding, and interpreting complex federal, state, department, and legislative rules, laws, policies and procedures.
- Managing and balancing various management and administrative functions and presenting information on complex issues and ideas clearly and effectively, both orally and in writing.
- Composition of policy, procedures, correspondence, issues, and position papers.
- Ability to:
- Analyze federal regulations for development of policy and procedures.
- Coach, counsel, mentor, listen and lead in a fast-paced environment.
- Manage a diverse group of employees; direct, motivate, and instill confidence in subordinates employees; delegate, train and evaluate.
- Respond to internal and external customers with tact, diplomacy, accuracy, and appropriate and timely information.
Selective Preference(s):
- The ideal candidate for this position will have:
- Bachelor's Degree in Public Policy, Public Administration, Political Science, or related field.
- Three (3) years of comprehensive experience in interpreting federal and state laws, developing policy and procedures, legislative affairs, governmental and public affairs; an additional four (4) years of professional experience may substitute the degree.
- Four (4) years of demonstrated supervisory experience leading teams.
- Valid Arizona Driver's License.
Pre-Employment Requirements:
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
- Arizona Level One Fingerprint Clearance Card.
- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact Jeremy Einwalter at (480) 640-8919 or [email protected].
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-8900. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
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