Portfolio Program Manager - TELUS Health

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Ready to bring discipline, structure, and transparency to a complex global product portfolio—ensuring clarity, consistency, and governance across TELUS Health.Our Team and What We’ll Accomplish Together
The Portfolio Program Manager sits within the Portfolio & Organic Growth Office, acting as the central governance and program management lead for TELUS Health’s product portfolio.

Together, we will:
Establish enterprise‑wide visibility into what products exist, where they are available, and how they fit together

Enable leadership and commercial teams to clearly see cross‑sell and upsell opportunities across the portfolio

Reduce fragmentation through consistent portfolio governance and operating discipline

Support profitable organic growth by ensuring products are positioned and understood as a connected portfolio, not isolated offerings

Create repeatable, scalable structures that support long‑term growth

What You’ll Do
You will build and run the governance and program infrastructure that gives TELUS Health a clear, connected view of its portfolio and its growth potential.

Specifically, you will:
Design and run the Product Council as a governance and alignment forum
Set agendas, coordinate inputs, document decisions, and track actions

Ensure consistent, structured updates from all product teams

Maintain clarity on decision rights, ownership, and escalation paths

Create and maintain enterprise‑level portfolio visibility, including:
A global inventory of products and services

Where products are launched and available by region

Product maturity, versions, and constraints

Coordinate structured product reviews with Product Experts to:
Ensure clarity on product status, readiness, and roadmap health

Maintain consistent documentation across the portfolio

Surface overlaps, gaps, or under‑leveraged capabilities

Support identification of cross‑sell and upsell opportunities by:
Highlighting where products naturally complement each other

Making visible which products are used together by similar customer segments

Surfacing portfolio insights for Commercial, Marketing, and Strategy teams

Ensuring cross‑portfolio opportunities are visible in Product Council discussions

Maintain the cross‑portfolio launch and release calendar to:
Provide forward visibility into upcoming releases and enhancements

Identify sequencing risks or dependencies that impact portfolio plays

Inform, but not own, go‑to‑market and activation planning

Enable clarity on product‑to‑segment fit by:
Coordinating inputs between Product and Marketing

Maintaining a clear view of which products serve which customer segments

Flagging inconsistencies or ambiguity that limit portfolio selling

Ensure governance standards are followed, without owning execution:
Track readiness against agreed criteria

Flag risks, misalignment, or gaps

Enable resolution through appropriate product or regional owners

Act as a central coordination point across Product, Marketing, Commercial, CSM, and Regions:
Communicate portfolio‑level updates

Enable consistent understanding of portfolio structure and opportunities

Reduce duplication and confusion across teams

What You Bring
5+ years’ experience in program management, portfolio management, product operations, or PMO‑type roles

Proven experience coordinating complex, cross‑functional initiatives without direct authority

Strong understanding of governance models, operating rhythms, and structured decision‑making

Ability to identify patterns, overlaps, and opportunities across portfolios

Comfort working at the intersection of Product, Marketing, Customer, and Commercial teams

Excellent organisational, facilitation, and communication skills

Experience bringing clarity to ambiguous, matrixed environments

Experience in health, digital health, SaaS, or large multi‑product organisations is an advantage

Great‑to‑Haves
Experience supporting cross‑sell or portfolio‑selling initiatives from a coordination or enablement perspective

Experience running governance forums, councils, or steering groups

Exposure to go‑to‑market or launch readiness processes (non‑owning role)

Experience working with global or multi‑region product portfolios

Salary Range: $91,000–$141,000
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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