PostgreSQL Database Support Engineer – EMEA

Remote, USA • Full-time • Posted 2026-04-04

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Helping our customers’ DBA teams when they need expert assistance
Gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice
Performing screen-sharing sessions to help them quickly navigate and resolve issues for serious and production-impacting issues
Authoring new blog posts on interesting topics for our open-source community
Answering questions on our forum
Creating new articles in our customer-facing knowledge base
Hosting webinars
Collaborating with some of the most well-known database experts

Good hands-on knowledge of PostgreSQL, PostgreSQL Provided tools and Contribution modules
Be skilled with some of the PostgreSQL ecosystem of tools and technologies
Knowledgeable about performance tuning, query optimization, & index tuning
Know-how of backup solutions such as pg base backup, pgBackRest and WAL-G, etc, and also the Point-in-Time-Recovery
Some experience with high availability solutions (replication, routers, proxies, etc)
Exposure and practice with zero-downtime procedures
Good understanding of monitoring requirements
Demonstrable experience of administering Linux based systems
Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve
Availability to travel for the occasional team meeting, conference or customer visit
Experience working with customers in English
Very desirable to have related Kubernetes knowledge
MySQL knowledge
Experience working in SLA-bound operations
OpenSource Community contributions (could be a blog)
Good practice with working over screen-sharing/phone
Patroni / Repmgr / Stolon
Cloud Services such as AWS and RDS, Azure, GCP
Percona Monitoring & Management (PMM) and other monitoring tools
Configuration management solutions such as Ansible, Puppet or Chef
Good grasp of ANSI SQL 92 to 2016 and ability to write/rewrite SQL statements involving Window functions and recursive CTEs
Indexing methods including Full-Text Indexing
Contrib Modules of PostgreSQL
Most popular extensions - pg_repack, pg_partman, pg_audit etc
Foreign Data Wrappers of PostgreSQL (postgres_fdw, oracle_fdw, tde_fdw, file_fdw etc)
Advanced Linux troubleshooting tools (gdb, perf, strace, bpftrace, tcpdump, etc)
Experience programming in C

Flexible work hours
Various paid time off programs
All equipment for your remote office
Funds for career development (external training, certifications, conferences)
Ongoing connectivity allowances
Opportunity to participate in our equity incentive plan
Support for a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility.
Support for being socially responsible through our PAVE volunteering program and Women Transforming Technology.

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