Principal Associate; Project Management (Hybrid)
About the position
- Responsibilities
- Manage small to medium scale program deliveries that impact the Authorizations Platform.
- Collaborate with all levels of the organization to monitor and manage the critical path, plan contingencies, facilitate scope changes, and control resource expenditure.
- Report on program and feature delivery progress, managing escalations and impediment resolution.
- Build and maintain high trust relationships with partner teams across the Enterprise to keep abreast of current strategies and manage work in progress.
- Maintain a governance model to manage the portfolio and facilitate prioritization of most critical initiatives, managing stakeholder community expectations.
- Manage intake and prioritization from LOBs requiring horizontal support from the Authorizations Platform, coordinating across job disciplines.
- Identify Jira tagging/reporting issues and work across product teams to troubleshoot access, data entry & reconcile Jira.
- Strategic thinking to re-imagine existing operations in order to drive towards more efficient & productive solutions, processes & outcomes.
- Requirements
- Bachelor's Degree
- At least 3 years of Project Management experience.
- Nice-to-haves
- Master's degree or an advanced certification (PMP, Lean, Agile, Six Sigma, CSM, AWS CCP)
- 5+ years of experience in Program, Process, or Product Management
- 2+ years experience in financial services and the consumer credit card industry
- 2+ years of experience working with software engineering teams
- 1+ year of experience working with Product and Technology teams, including tracking data and reporting on key performance metrics
- 1+ year of Jira experience.
- Benefits
- Comprehensive health benefits
- Financial benefits including performance-based incentives
- Inclusive workplace environment
- Support for total well-being.
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