QA Campaign Specialist
Remote position, we are only hiring people from Latam.
We are seeking a detail-oriented QA Campaign Specialist to support the quality assurance and testing of CRM and marketing campaigns throughout the World Cup campaign cycle. This role is focused exclusively on QA and validation — not campaign builds or development.
The ideal candidate will be responsible for daily testing and validation of campaigns, customer journeys, and CRM flows across multiple devices and platforms to ensure flawless execution and user experience.
This is a highly operational, hands-on role requiring consistency, organization, and exceptional attention to detail.
Key Responsibilities
Perform daily QA testing of CRM and marketing campaigns across all devices and platforms
Validate campaign flows, automations, triggers, and customer journeys
Test emails, landing pages, SMS, push notifications, and CRM communications for functionality and accuracy
Conduct ongoing quality checks throughout the World Cup campaign period
Identify bugs, formatting issues, broken links, rendering inconsistencies, and flow errors
Document findings clearly and provide detailed notes for required revisions and edits
Verify campaigns render correctly across desktop, mobile, tablet, and multiple browsers/devices
Ensure campaigns meet brand, functional, and user experience standards
Collaborate closely with CRM, marketing, and production teams to communicate issues and confirm fixes
Retest corrected campaigns and validate final approvals before launch
Maintain organized QA tracking and testing documentation
Qualifications
Previous experience in QA/testing for CRM, email marketing, or digital campaigns
Strong attention to detail and ability to identify inconsistencies quickly
Experience testing across multiple devices, operating systems, and browsers
Familiarity with CRM platforms and marketing automation tools
Strong written communication and documentation skills
Ability to work independently in a fast-paced, high-volume campaign environment
Highly organized with excellent follow-through
Preferred Experience
Experience QA’ing large-scale marketing or sports/event campaigns
Familiarity with customer journey testing and lifecycle marketing
Experience with tools such as Salesforce Marketing Cloud, Braze, HubSpot, Klaviyo, Iterable, or similar platforms
Prior experience supporting high-frequency campaign environments
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