Remote Customer Service Representative – (Work From Home Job) – Irvine, CA
Company sofa is currently seeking Remote Customer Service Representatives in Irvine, CA. This fully remote role is perfect for individuals who want a dependable work-from-home job while providing excellent support for a fast-growing organization.
This opportunity offers flexibility, competitive hourly pay, and full training — ideal for both newcomers to customer service and those with experience. If you live in Irvine and want remote work with growth potential, this is a great opportunity.
- Key Responsibilities:
- Handle customer inquiries through calls, emails, and chat.
- Provide updates on orders, resolve shipment issues, and ensure customer satisfaction.
- Log interactions in CRM systems with accuracy and professionalism.
- Coordinate with internal teams when needed.
- Represent the Company sofa brand with a positive attitude.
- Job Requirements:
- Must reside in Irvine, CA, or within the U.S.
- High school diploma or GED equivalent.
- Excellent communication and interpersonal skills.
- Self-motivated and able to work independently.
- Previous customer service experience is a plus but not required.
- Job Benefits:
- Fully remote position with Company-provided equipment.
- Pay range: $18 to $24 per hour.
- Paid training and onboarding.
- Health and dental benefits eligibility.
- Flexible work schedules.
How to Apply:
Visit the Company sofa Careers page, search for “Remote Customer Service Representative,” and choose Irvine, CA as your location. Complete the application form and required assessments.
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